Complaint with Paytm (One 97communications ltd)

Name of Complainant Rishabh Kothari
Date of ComplaintMarch 16, 2018
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishabh Kothari:

This is regard in my paytm order 4760016410 with two items :

1. Aristocate 65 cms trolley

2. Aristocate 75 cms trolley

I recd the order on 12.3.18 and didnt like the quality, so I return both at same time on 13.3.18

Surprisingly, Item 1 return approved immidiately and Item 2 return still stand rejected.

As the seller, company, return policy, return time, return date all are same I am not able to understand why Item 2 return still in process, however I got my full refund amount for Item 1 (Aristocate 65 cms trolley).

Atleast 5-6 queries has already been raised by me from 12.3.18 uptill today. Paytm denies everytime return pickup.

Pls look into this and approve the return asap.

Image Uploaded by Rishabh Kothari:

Complaint with Paytm (One 97communications ltd)

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