Complaint reg Sprint’s unlocking policies

Name of Complainant [email protected]
Date of ComplaintApril 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by [email protected]:

Bought Iphone We paid in full and out of plan and ownership took place and yhey prevent us using the phone and they want to set up new account for 50 days we bought the phone already.. they dont owned it anymore and they dont want to unlocked it ownetships took place already they dont owned the phone since paid in full

FYI…..
THEY CAN BE FILED REPORTS TO FRAUD AND SCAMMERS AND THEY CAN BE REPORTED TO CONSUMERS AND FILED LEGALITIES.

UNLOCKING
IPHONE

YOU ALREADY PAID OUT OF CONTRACTS AND LIABILITIES..

USERS ALREADY PAID THE PHONE AND OWNERSHIPS TOOK PLACE …
THEY HAVE NO RIGHTS TO CONTROL THE PHONES or PREVENTING CONSUMERS ON HOW THEY USE AND BOUGHT IPHONE COMPANY IS THE MANUFACTURERS AND DISTRIBUTORS, THEY DONT OWNED IT ANYMORE…
ITS PAID…AND OUT OF CONTRACTS AND PLANS…

Note regarding Sprint’s unlocking policies

Sprint may refuse any unlock request that would result in an abuse of these policies or is part of an effort to defraud Sprint or its customers. These policies are subject to change at Sprint’s discretion without advance notice.
For devices that are not SIM Unlock-capable, Sprint may be able to provide a Master Subsidy Lock (“MSL”) code to eligible customers.

The MSL code was utilized to lock many devices manufactured prior to February 2015. For these MSL-based devices, Sprint will provide a bill notification and/or text message when you are eligible to receive your MSL code. The bill notification will direct you to Sprint Customer Care who can provide you the MSL code.

Please note, while Sprint can provide the MSL code to eligible customers, this does not mean that device will be accepted by another carrier or interoperate with another carrier’s network. Whether another carrier will accept and activate a device is subject to that carrier’s policies and capabilities. Additionally, Sprint devices which the owner has attempted to reprogram or activate on another carrier’s network or otherwise altered from its initial programming or settings may not be able to be reactivated on the Sprint network.

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Complaint reg Sprint’s unlocking policies

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