| Name of Complainant | |
| Date of Complaint | September 28, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had completed my payment upload the details on application but still my deposit amount not credited to the I’d . It’s more than 24 hrs.
Image Uploaded by Ankush Kumar:
Dear Ankush Kumar,
We are very sorry for the long waiting time. We understand the importance of fast crediting of funds and do our best to process and transfer both deposits and withdrawals instantly, which usually takes us no more than 15 minutes. Unfortunately, however, we cannot guarantee the speed of crediting on the bank/payment system side. Depending on the workload, a transfer can take either a couple of minutes or several hours/days.
If the deposit is not received within 24 hours, please contact our support team via email [email protected] with a detailed transaction statement showing the date, time, deposit amount, as well as the account number of the sender and recipient. We will make sure to follow up to ensure that your request is processed and resolved.
Best regards,
The 1xBet Team