| Name of Complainant | |
| Date of Complaint | September 17, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Firstly I have deposited 300 amount on 09/09/2024 but I didn’t received so I contacted to customer support of 1xbet and I sent screenshot but they said wait until we work on it ,i contacted again on next day ,they said the same dialogue wait we are working on it , unfortunately I didn’t received money 😞. And I did another deposit to 1xbet of same amount 300 again I got scammed I didn’t received money . Please take action on this company
Image Uploaded by Arun Kumar:
Hello!
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven’t done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team
They cheated 3400 inr mine on 20 august till they making only excuses plzz do not depoait this is a totally fraud
Unfortunately, since we do not have your game account number, we cannot identify you here, but with the situation you described we are confident that our support specialists are already working on resolving your issue. We apologize for the delay, and our payment department is working hard to resolve the issue promptly. However, if we need to wait for a response from the payment system, we cannot control their processing time. We are in continuous contact with them, providing updates on your case to ensure a swift resolution once they respond. Please await an email update from our support team. Thank you for your patience and cooperation.
Best regards,
The 1xbet Team