Complaint against Paytm to not give refund on Bus ticket

Name of Complainant Kishan Nagar
Date of ComplaintOctober 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kishan Nagar:

I had booked a bus ticket on Paytm with registered no. 7048506996 on 24th Sept. 2019. I had attached a image file as a reference. In Paytm app, it said that my ticket is confirmed but when I reached Bus station, there was no my name in Reservation name List. I complaint in Paytm Customer Care . They said that they will solve it in within 15 days. Now it is almost a month. I called Paytm Care 4-5 times, they said everytime that will solve it in 24 hours.
and till now I dont get refund. Please help me to get refund. I had attached all required documents.

Image Uploaded by Kishan Nagar:

Complaint against Paytm to not give refund on Bus ticket

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