Catering services

Name of Complainant Waquar
Date of ComplaintMarch 19, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Waquar:

This is to inform that irctc is charging lot from the passengers of Rajdhani .
First of all I have faced a worst services after boarding 2A class. I would like to share my details here first :
PNR-6626430414
Train no-20839
Date of journey -16/03/2019
Time :10:05 pm approx (boarding time)
From koderma to New Delhi
Catering manager -mr P.C Mahato
I need my refund because-1) I was not served dinner or any refreshments after boarding .
2) house keepers refused to serve any sort of snacks and said its chargeable .
3) there is no charging port of side berth passengers. why?????
Now let me ask the Railway minister Mr. Piyush Goyal and IRCTC why do you charge exorbitant amount for 2 tiers passenger when everything is same as 3 tiers coaches . I need an answer ..
Why there is a diffrence of around ₹1100 between 3Ac and 2Ac??
And how can your staff refused to serve anything to the passenger who board at after 9:30 pm . When there is a lot of corruption happens in caterings. Why?
I need not only the answer but atleast a refund amount of ₹1000

Image Uploaded by Waquar:

Catering services

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