Complaints Regarding Tours & Travels

Rude behavior of Captain and incorrect details sharing

Posted on by Consumer Court
Name of Complainant Abhilash R S
Date of ComplaintJuly 7, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have not taken ride has captain denied his duty and spoke with me rudely and assured that I won’t be charged but this rapido people charged me and now they are not even responding to my mails and I was mentally harassed by captain.. And this rapido people won’t respond to my tickets or […]

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Money not refunded after bus got cancelled

Posted on by Consumer Court
Name of Complainant Zubeen
Date of ComplaintJuly 6, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus ticket on paytm and my journey date is 15 June 2019. The bus got cancelled and it has been more than 20 days paytm still haven’t refunded my money. I have Called customer care more than 10 times and Everytime they say the issue is being processed.   Money not refunded […]

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Mis-representation, deficiency in services unfair trade practices

Posted on by Consumer Court
Name of Complainant Ravindra Kumar Chadha
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against , , ,
Category of complaint Tours & Travels
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Company sold membership costing Rs. 1.20 lakhs for holidays over ten year period by offering a range of good quality services and accomodation in thier affilate resorts of 4 and 5 star category.  Agreement sent after payment listed additional conditions which were not disclosed at the time of sale offer. There has been gross deficiency […]

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Paytm Not refund bus cancellation refund

Posted on by Consumer Court
Name of Complainant Rakesh
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
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I have booked a ticket on 15th June from Jaipur to udaipur PNR – 95704055 & bus cancelled by operator which message also shared by me to Paytm. Still refund not get & customer care not giving satisfied answer. Paytm is asking for bus operator & bus operator is asking for Paytm Please do the […]

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Regarding my refund of bus cancellation.

Posted on by Consumer Court
Name of Complainant Jubeda khatun
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
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I was booking 2 bus tickets from delDe to rishiRish on 7th of july.. which cancelled due to Air conditioner problem and this information given by the operator on call… So I will book another bus ftom redbus services.. when i requested for refund then they claim that I done that journey because they provide […]

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Refund for Flight

Posted on by Consumer Court
Name of Complainant HARMEET SINGH
Date of ComplaintJune 18, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had made flights booking for a round trip via PAYTM unfortunately my flights were cancelled from JET AIRWAYS. I have been calling the customer care for the refund status from the past 2 months and there is no valid reply from PAYTM, paytm care is not addressing my queries and are not proving any […]

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Regarding your query with Paytm Care (Reference No.: 126139590)

Posted on by Consumer Court
Name of Complainant Bharath Barrgav
Date of ComplaintJune 18, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Mr Nitin/ Lovable Paytm Team, Paytm seems to have become a Fraudulent team recently by not giving proper updates and it has the become the Worst Customer Care Service ever.  I had booked a Flight Ticket on March 11th and the travel date is on April 13th Evening from Bangalore to Chennai in Jet […]

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Non Receipt Of Cancelled Membership Fee

Posted on by Consumer Court
Name of Complainant Tushar Shah
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

To, Journeys Resorts Pvt. Ltd. Dt. 12/05/2018 Administration Journeys IT Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon – 122001, INDIA. Email – info@jukasojourneys.com REF. – Contract ID – 99162 and Traveller ID – 184331 Dear Sir, Myself Tushar K. Shah, Ahmedabad. As I had taken your club membership on 10/11/2017, On that Day […]

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Refund not given even after close to 2 months

Posted on by Consumer Court
Name of Complainant Ganesh
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the bus in Yatra website using the gift voucher. Then I had to cancel it due to unexpected situation. Cancellation was done on April 24th. After that I have emailed & contacted their customer support almost 20 to 25 times. Whenever, I call they used to say the refund would be processed […]

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GSRTC Ticket cancel and refund issue

Posted on by Consumer Court
Name of Complainant Jaydip Parmar
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

on the date of 24/5/2019 i am booked tickets from gariyadhar to vadodara for the date of 25/5/2019 from PAYTM app. of GSRTC bus tickets. but on the date of journey message come from GSRTC portal that that bus trip cancel. i am attaching screenshot of GSRTC message for ticket cancellation. Its already 18 days […]

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