Complaints Regarding Tours & Travels

Zoomcar not refunded my Money after 1 month

Posted on by Consumer Court
Name of Complainant Ankit Tomar
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, I booked a car on 29 SEP 2020 and I still didn’t get my refund of Rs.759. My booking no is Booking ID: JPS6NE6A5. Also, there is no response from the customer care executive. And no way to call a customer care executive. If I didn’t get my refund I am going to file […]

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Money to be returned from Thrillophilia website

Posted on by Consumer Court
Name of Complainant Sowmya Mallikarjuna
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi , I had booked for 2 standard rooms and package for both Rs.8210/- on 28th October 2020 and travel date was 31st october 2020 . But when we reached the Shilaanadra resort bangalore on 31st october they said no rooms available . After trying to contact the thrillophilia several times they switched off the […]

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Refund not credited by Make my trip

Posted on by Consumer Court
Name of Complainant Aditya Shetty
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My booking Id: NF70134283585138. My ticket was cancelled on Oct 8. Refund was supposed to reflect on or before Oct 20, but till now no amount has been credited. Now i am outside India and will be returning back after an year. So i tried contacting them on mail but no response. Refund not credited […]

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Zoomcar not refund my amount from more then a month

Posted on by Consumer Court
Name of Complainant Pratik Karale
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a car at 28th September 2020 after that it was cancelled from zoomcar end. For that i paid 5975/- and they side it will refund my money within 30 days and now it’s more then 30 days and still my amount is not refunded. Even i called but no is not working. […]

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Refund not processed

Posted on by Consumer Court
Name of Complainant Hemanth Kumar
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi team, On Aug 27th I made a booking in zoom car for 9197 rs and the trip was taken on Sep 6, 2020, from Bangalore to Hyderabad. On Sep 8th, through an in-app notification, they informed me of the refund amount for fuel charges, security deposit, and other misc payments for a sum of […]

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Refund

Posted on by Consumer Court
Name of Complainant Abdullah Hissamuddin
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have a refund pending of Rs-2896, it’s been over a month and I haven’t received any updates from them, there’s no option to call them, I’ve emailed them 3 times from the “contact us” option in the app. Refund was last modified: October 31st, 2020 by Consumer Court

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Booking cancelled haven’t received refund

Posted on by Consumer Court
Name of Complainant vaibhav agrawal
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked vehicle in last week of september for 1st of october but in the morning of the booking date they have cancelled vehicles by saying no vehicle is available now they haven’t processed my refund till now I have tried contacting them via email but i haven’t received any response from then and […]

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Refund not received for more than 44 days

Posted on by Consumer Court
Name of Complainant Sagar Shah
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My booking number is JPS6NEO9B and i booked on September 16, 2020 and also cancelled the same on the very same day as my driving license was not approved by Zoomcar. Now ever since that date till now i have not received the refund amount. Further, the Customer Care has no option at all that […]

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Refund from Zoomcar is pending for almost 3 months now

Posted on by Consumer Court
Name of Complainant
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Had booking with Zoomcar from 7th August 2020 to 12th August 2020 and they asked me to cancel it as they were asking extra money, which wasn’t mentioned anywhere in their policy and I refused to pay that. Now I am waiting for my refunds which is 3440 INR. I tried to contact them via […]

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No Credit Shell amount in MMT user profile for the flight cancelled by Airline (Credit shell already provided by Airline but MMT is withhelding it)

Posted on by Consumer Court
Name of Complainant Dr P Damodaran
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, We had booked a ticket for Chennai-Bangalore-Bhopal for travel on 5th Apr 2020 in Indigo via MMT Booking ID – NF29133267609200 airline PNR:DQH7RB. Due to COVID-19 Pandemic the flight was cancelled by airline and a credit shell was provided by the airline for use till 31st March 2020. The credit shell amount was […]

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