Complaints Regarding Tours & Travels

Zoomcar not refund my amount from more then a month

Name of Complainant Pratik Karale
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a car at 28th September 2020 after that it was cancelled from zoomcar end. For that i paid 5975/- and they side it will refund my money within 30 days and now it’s more then 30 days and still my amount is not refunded. Even i called but no is not working. […]

Read More...

Refund not processed

Name of Complainant Hemanth Kumar
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi team, On Aug 27th I made a booking in zoom car for 9197 rs and the trip was taken on Sep 6, 2020, from Bangalore to Hyderabad. On Sep 8th, through an in-app notification, they informed me of the refund amount for fuel charges, security deposit, and other misc payments for a sum of […]

Read More...

Refund

Name of Complainant Abdullah Hissamuddin
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have a refund pending of Rs-2896, it’s been over a month and I haven’t received any updates from them, there’s no option to call them, I’ve emailed them 3 times from the “contact us” option in the app. Refund was last modified: October 31st, 2020 by Consumer Court

Read More...

Booking cancelled haven’t received refund

Name of Complainant vaibhav agrawal
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked vehicle in last week of september for 1st of october but in the morning of the booking date they have cancelled vehicles by saying no vehicle is available now they haven’t processed my refund till now I have tried contacting them via email but i haven’t received any response from then and […]

Read More...

Refund not received for more than 44 days

Name of Complainant Sagar Shah
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My booking number is JPS6NEO9B and i booked on September 16, 2020 and also cancelled the same on the very same day as my driving license was not approved by Zoomcar. Now ever since that date till now i have not received the refund amount. Further, the Customer Care has no option at all that […]

Read More...

Refund from Zoomcar is pending for almost 3 months now

Name of Complainant
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Had booking with Zoomcar from 7th August 2020 to 12th August 2020 and they asked me to cancel it as they were asking extra money, which wasn’t mentioned anywhere in their policy and I refused to pay that. Now I am waiting for my refunds which is 3440 INR. I tried to contact them via […]

Read More...

No Credit Shell amount in MMT user profile for the flight cancelled by Airline (Credit shell already provided by Airline but MMT is withhelding it)

Name of Complainant Dr P Damodaran
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, We had booked a ticket for Chennai-Bangalore-Bhopal for travel on 5th Apr 2020 in Indigo via MMT Booking ID – NF29133267609200 airline PNR:DQH7RB. Due to COVID-19 Pandemic the flight was cancelled by airline and a credit shell was provided by the airline for use till 31st March 2020. The credit shell amount was […]

Read More...

Refund Not Initiated from 4Months by Flipkart

Name of Complainant Mayank Agarwalla
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir / Madam I have booked a flight ticket through flipkart on 18-03-2020 from Blr to BBI for 12-04-2020 and return on 16-04-2020. But as per the government norms the ticket was cancelled and Indigo has refunded the amount to Flipkart on 08-07-2020. But Flipkart has been holding my money from 4months and still […]

Read More...

Regarding the pending refund amount of 8547/. That was decided by itself Zoomcar & still pending after more than one month.

Name of Complainant Ashutosh Pandey
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Respected Sir/Madam I booked a zoom car on 25th Sept 2020 My booking details are as follows: Booking Id: JPS6NETKQ. Car type: Swift Pick/Up : 12:00 AM / 26 SEP 20, SAT Drop : 09:30 PM/ 28 SEP 20, MON But due to the far pickup location and non-availability of a car near my area, […]

Read More...