Complaints Regarding Tours & Travels

Zoomcar Not Refunding Money

Name of Complainant Shreyas Gokhale
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It’s been more 2 months now that Zoomcar is being pathetic.   Despite of sending regular mails since 3rd Dec my refund is still pending.   There is no reply or no communication from @ZoomCarIndia .   According to Zoomcar’s policy refund will be given in 30BD. They are not reply to email or not […]

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Zoomcar Refund pending

Name of Complainant Mayur Choudhary
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked Zoomcar in the month of December for 2 days. They made me wait 3 hours while pickup and then informed me that the car is unavailable. They called me and promised me refund within 10 days which I haven’t received still. They do not give any response and act like they don’t […]

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Paytm executive response

Name of Complainant HERSHITA MITTAL
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I waited a long time of 17 min for a call to get connected to paytm executive for one of my query, as on 9/2/2021 at 21:42 hours. I got connected after long wait And all executive said was, hi can you hear me? This call is getting disconnected due to no response. And I […]

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Money Deducted from account however no booking confirmation received

Name of Complainant Manasi Naik
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel Cuba Premium Huts , Palolem , Goa through Agoda official site . I selected option Book Now & Pay later for this booking. Although the option was selected to Pay Later , amount 20229.28  has got deducted from my account to Domestic Retail PT account & no booking is confirmed . […]

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NON REFUND OF AIRFARE MONEY COVID-19 PERIOD

Name of Complainant Kailash Chand Budhori
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket from Via.com vide booking reference FMNLA3602SCC9  and due to lockdown the flights were cancelled and on enquiry from concerned (i.e Go Air and Air Asia) the amount of booking the flights have been refunded by them to your account as it was a third party booking.  they also informed me to […]

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Bus fare collect full charge for children

Name of Complainant Salai p
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I travelled from Dindigul to palani totally 4 adults and 2 kids below 12 years each but conductor collected full fare bus no.PY 01 CC 9669 MR.PANDI BUS NAME BALAMURUGAN DINDIGUL TIME 7:08 A.M. DT. 09.02.2021 Bus fare collect full charge for children was last modified: February 13th, 2021 by Consumer Court

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Fraud Transaction by Agoda (Retail domestic pt mumbai)

Name of Complainant Vaibhav Kumar Kushwaha
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking through Agoda on 08.02.2021. A sum of Rs. 12378.24 debited from my card account fvg Retail Domestic PT_AgoMumbai MHIN, but no booking made.Checked with Agoda customer care and they are saying that there is no such transaction made.And I haven’t received any refund. Fraud Transaction by Agoda (Retail domestic pt […]

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No support service for issuing refund of Flights cancelled by airlines

Name of Complainant Prerit Malpani
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Please note that I have received 2 emails from Air Asia confirming that my Booking id NF79149286486408 (14th March 2021 Bangalore to Jaipur and 21st March 2021 Jaipur to Bangalore) is cancelled by airline. They have confirmed the full refund amount via email and I am attaching the snip of refund emails received from Air Asia […]

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Fraud Transaction by Agoda.com

Name of Complainant RAKESH CHAVAN
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking through Agoda on 08.02.2021. A sum of Rs. 3693.50 debited from my card account fvg Retail Domestic PT Mumbai, but no booking made. Agoda is also not responding properly neither they have Indian call center. Fraud Transaction by Agoda.com was last modified: February 13th, 2021 by Consumer Court

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