Complaints Regarding Tours & Travels

TravoLook did not refund my money

Posted on by Consumer Court
Name of Complainant Azad Alam Khan
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked flight tickets on 28 Jan 2021 from TravoLook. During booking and till I made the payment the fare amount was Rs 15842.00, after 20 mins got a call from the support team and they said airline has increased the fare and I need to pay increased fare which is Rs 3500, when I […]

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Cancelled Flight ticket refund

Posted on by Consumer Court
Name of Complainant navaneeth
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My flight book id with MMT is NF1106266191634, the air india flight was not operational due to lockdown and MMT had sent me email mentioning I can reschedule flight tickets till Dec 31 2021. But now I donot have the option to reschedule my flight tickets in MMT APP and they donot have any customer […]

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Make my trip Fraud

Posted on by Consumer Court
Name of Complainant Narender
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made the reservation through makemytrip in the month of march 2020, but due to lockdown they have cancelled by trip and did not offer me any refund after 8 months I got a email from their employee that I will get the refund of INR 720000 only but I have paid 120000 INR […]

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Refund Pending by zoomcar

Posted on by Consumer Court
Name of Complainant P. Arun Kumar
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Have been following up for my refund since more than a month, option to connect to the customer care over phone is disabled and no-one is responding over email and this is what I have been hearing from your social media team since a month. Have also tried contaxtinf the CEO abd Zoomcar senior members-(Greg […]

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NO Credit / Refund by Make my Trip

Posted on by Consumer Court
Name of Complainant Divya Karthikeyan
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking with ID NF90190266684388 with MakeMyTrip for Travel in June 2020. The flight was cancelled due to pandemic and Spice Jet had provided a credit shell for 2030.00. When contacted , Spice jet informed that Credit shell can be used for rebooking only through MMT and  Airlines have confirmed that they […]

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Zoomcar Not Refunding Money

Posted on by Consumer Court
Name of Complainant Shreyas Gokhale
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It’s been more 2 months now that Zoomcar is being pathetic.   Despite of sending regular mails since 3rd Dec my refund is still pending.   There is no reply or no communication from @ZoomCarIndia .   According to Zoomcar’s policy refund will be given in 30BD. They are not reply to email or not […]

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Zoomcar Refund pending

Posted on by Consumer Court
Name of Complainant Mayur Choudhary
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked Zoomcar in the month of December for 2 days. They made me wait 3 hours while pickup and then informed me that the car is unavailable. They called me and promised me refund within 10 days which I haven’t received still. They do not give any response and act like they don’t […]

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Paytm executive response

Posted on by Consumer Court
Name of Complainant HERSHITA MITTAL
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I waited a long time of 17 min for a call to get connected to paytm executive for one of my query, as on 9/2/2021 at 21:42 hours. I got connected after long wait And all executive said was, hi can you hear me? This call is getting disconnected due to no response. And I […]

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Money Deducted from account however no booking confirmation received

Posted on by Consumer Court
Name of Complainant Manasi Naik
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel Cuba Premium Huts , Palolem , Goa through Agoda official site . I selected option Book Now & Pay later for this booking. Although the option was selected to Pay Later , amount 20229.28  has got deducted from my account to Domestic Retail PT account & no booking is confirmed . […]

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NON REFUND OF AIRFARE MONEY COVID-19 PERIOD

Posted on by Consumer Court
Name of Complainant Kailash Chand Budhori
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket from Via.com vide booking reference FMNLA3602SCC9  and due to lockdown the flights were cancelled and on enquiry from concerned (i.e Go Air and Air Asia) the amount of booking the flights have been refunded by them to your account as it was a third party booking.  they also informed me to […]

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