Complaints Regarding Tours & Travels

Money Deducted from account however no booking confirmation received

Posted on by Consumer Court
Name of Complainant Manasi Naik
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel Cuba Premium Huts , Palolem , Goa through Agoda official site . I selected option Book Now & Pay later for this booking. Although the option was selected to Pay Later , amount 20229.28  has got deducted from my account to Domestic Retail PT account & no booking is confirmed . […]

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NON REFUND OF AIRFARE MONEY COVID-19 PERIOD

Posted on by Consumer Court
Name of Complainant Kailash Chand Budhori
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket from Via.com vide booking reference FMNLA3602SCC9  and due to lockdown the flights were cancelled and on enquiry from concerned (i.e Go Air and Air Asia) the amount of booking the flights have been refunded by them to your account as it was a third party booking.  they also informed me to […]

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Bus fare collect full charge for children

Posted on by Consumer Court
Name of Complainant Salai p
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I travelled from Dindigul to palani totally 4 adults and 2 kids below 12 years each but conductor collected full fare bus no.PY 01 CC 9669 MR.PANDI BUS NAME BALAMURUGAN DINDIGUL TIME 7:08 A.M. DT. 09.02.2021 Bus fare collect full charge for children was last modified: February 13th, 2021 by Consumer Court

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Fraud Transaction by Agoda (Retail domestic pt mumbai)

Posted on by Consumer Court
Name of Complainant Vaibhav Kumar Kushwaha
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking through Agoda on 08.02.2021. A sum of Rs. 12378.24 debited from my card account fvg Retail Domestic PT_AgoMumbai MHIN, but no booking made.Checked with Agoda customer care and they are saying that there is no such transaction made.And I haven’t received any refund. Fraud Transaction by Agoda (Retail domestic pt […]

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No support service for issuing refund of Flights cancelled by airlines

Posted on by Consumer Court
Name of Complainant Prerit Malpani
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Please note that I have received 2 emails from Air Asia confirming that my Booking id NF79149286486408 (14th March 2021 Bangalore to Jaipur and 21st March 2021 Jaipur to Bangalore) is cancelled by airline. They have confirmed the full refund amount via email and I am attaching the snip of refund emails received from Air Asia […]

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Fraud Transaction by Agoda.com

Posted on by Consumer Court
Name of Complainant RAKESH CHAVAN
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking through Agoda on 08.02.2021. A sum of Rs. 3693.50 debited from my card account fvg Retail Domestic PT Mumbai, but no booking made. Agoda is also not responding properly neither they have Indian call center. Fraud Transaction by Agoda.com was last modified: February 13th, 2021 by Consumer Court

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Refund pending from Zoomcar

Posted on by Consumer Court
Name of Complainant Reddeiah M
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, Zoomcar is not at all paying refund for Cancelled and Completed bookings nearly 3 months by now. Could you pls help in this case. Ref numbers for the bookings are – JPS6NB7MW, JPS6N2ZXY. Refund pending from Zoomcar was last modified: February 13th, 2021 by Consumer Court

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Refund after cancellaton

Posted on by Consumer Court
Name of Complainant Vaishnavi
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a round trip from Bengaluru to Delhi for 19th Jan 2021 and 21st Jan 2021. I tried cancelling the flights but the cancellation wasn’t happening through the app or the website as I never received the OTP. I then directly called the airlines and cancelled both my flights on 19th Jan 2021. I […]

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Non return of my refunded amount from airline

Posted on by Consumer Court
Name of Complainant Namita Mukhi
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a TKT for go.air which was cancelled and refunded by airlines. But the amount of same is not being refunded by Paytm since two months Non return of my refunded amount from airline was last modified: February 13th, 2021 by Consumer Court

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