Complaints Regarding Tours & Travels

Refund not issued by Travolook even after 1 month

Posted on by Consumer Court
Name of Complainant Siddharth Narang
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a flight ticket from travolook which they cancelled and told me that refund will be processed within 5-7 working days. Then they sent me to fill and undertaking form and asked me send bank details which I sent but still no refund. I’m calling them consistently but they are delaying everytime. They are […]

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Refund promised but never received in over a month

Posted on by Consumer Court
Name of Complainant Xavier Francis
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a Ola outstation ride on July 2nd Which was overcharged by over 2000rs. After multiple emails and tweets, I got a call and email from OLA promising a refund and collecting my bank information for the refund. It was told to me that it will take 10-15 business from there onwards for […]

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Booked hotel but hotel denied booking.

Posted on by Consumer Court
Name of Complainant Pradwumn raj kabi
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 13th August I booked a hotel in yelagiri with confirmation no. 753844229 in BH Residency but when I reached the hotel, the hotel staff denied entry stating that there is no booking. I contacted the customer care twice at 13:56 & 14:02 but both the time they were un cooperative for which I faced […]

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Refund From Travolook

Posted on by Consumer Court
Name of Complainant RAHUL JOTWANI
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My issue is I have booked a flight from travolook which is cancelled and I received the mail regarding cancellation of my flight and also received the message that I will get my refund within 5-10 working days but its more than a month now I haven’t received the refund amount. The payment is deducted […]

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Travolook has not refunded the amount since 43 days

Posted on by Consumer Court
Name of Complainant Rameshwari Boshetti
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

REF102797021 Booking cancelled from Agent end saying due to operation reasons amount will be refunded. INR 14,058. Replied to my mail once after that they aren’t replying. No response. Calling them they keep saying will get done in 1 week. Been more than 43 days every week they say sir next week next week next […]

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Not received refund

Posted on by Consumer Court
Name of Complainant Camelia
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked flight ticket from travolook on 5th July 2022 but not received refund yet . After booking the ticket money was deducted but travolook person told ticket was cancelled & i will get the full refund by 10 working days . Till now i didn’t received the amount after calling customer care several times. […]

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When i booked fare showing 208/- pick up from pride plaza hotel Aerocity Mahipalpur cab came there but when he droped me at my dropping location driver showed me fare was 884 when i checked my pickup location was showing wrong what type of fraud uber is doing plz help out

Posted on by Consumer Court
Name of Complainant Haroon khan
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When i booked fare showing 208/- pick up from pride plaza hotel Aerocity Mahipalpur cab came there but when he droped me at my dropping location driver showed me fare was 884/- when i checked my pickup location was showing wrong what type of fraud uber is doing plz help out When i booked fare […]

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Threatening messages from Ola cab

Posted on by Consumer Court
Name of Complainant Shipra
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a cab. Upon boarding the driver asked me to pay by cash and not ola money as the server was down. The bill for the ride was 923±toll. I paid him in cash (I have the receipt of it). When I went to ola app to check the ride, it froze as […]

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Fraudulent company unable to refund

Posted on by Consumer Court
Name of Complainant Bhagyashree HV
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Been over a month they have failed to issue refund. Their customer service answers calls just to ask us to wait for give them more time. They can’t send email confirmation also as they have technical glitch and this has been goin on for a month itseems. Fraudulent company unable to refund was last modified: […]

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ZOOMCAR HOST

Posted on by Consumer Court
Name of Complainant SUJITH
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had attached my car in the zoomcar host program. They are wantedly giving only 20 % of the revenue compared to the other cars in the platform. They are not refunding the fastag amount for which i had paid double charge at the toll plazas manually because their fastag is not working. i asked […]

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