Complaints Regarding Tours & Travels

Price discrepancies/Hidden fees/Extra charges

Posted on by Consumer Court
Name of Complainant Arbaaz Sayyed
Date of ComplaintDecember 10, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to file a complaint against Royals Moonlight regarding the misleading information provided during the purchase of a holiday package. I was informed that the total cost of the holiday package was INR 45,000, and no additional charges would be applicable. Based on this assurance, I paid INR 5,000 to book […]

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I have booked a bus ticket from red bus app from Hyderabad to Bangalore

Posted on by Consumer Court
Name of Complainant Praveen Bhatt
Date of ComplaintDecember 10, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a bus from Hyderabad to Bangalore on 7th December 2024, but the bus didnt turn up and when i called customer care they are carelessly asking to look for alternative arrangements. I had paid 100% advance amount for ticket booking while they are not refunding the money at the moment nor helping […]

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BUS CANCELLATION ON LAST TIME BY SERVICE SRS TRAVELS

Posted on by Consumer Court
Name of Complainant S HARISH
Date of ComplaintDecember 10, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I BOOKED A BUS IN SRS TRAVELS FROM BANGLORE TO UDUMALPET 10:15 pm DEC 4 2024 .THEY CANCELLED OUR REQUEST ON LAST MINUTE SO I GET DISAPPOINTED… EVEN PASSENGERS CANCELLED THE REQUEST THEY DEDUCT CANCELLATION CHARGE… THEN WHAT ABOUT THIS.. I NOT YET RECEIVED ANY DETAILS ABOUT CANCELLATION ONLY VIA PHONE CALL BUS CANCELLATION ON […]

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GoFirst Cancellation

Posted on by Consumer Court
Name of Complainant Keyur Pethad
Date of ComplaintDecember 4, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My Flight ticket was cancelled by GoFirst Airlines which I booked via MakeMyTrip. It’s been 1.5 years and i have followed up multiple times but haven’t got refund GoFirst Cancellation was last modified: December 4th, 2024 by Consumer Court

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Nuego bus – Driver details not shared and missed the bus due to no contact as locating the bus was not possible

Posted on by Consumer Court
Name of Complainant Vikar Sharief
Date of ComplaintDecember 4, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was supposed to travel to Gurugram from Baluganj, Agra. I had booked the ticket from paytm with name of Vikar Sharief, 11E seat number with ticket no.#520844 and PNR no. 6922368 in NueGo bus service with bus no. DL51EV1606. Neogo shared no details of the driver which they were supposed to do at time […]

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Sub standard hotel on MakeMyTrip and non refund

Posted on by Consumer Court
Name of Complainant Sushant Gupta
Date of ComplaintNovember 30, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked a hotel ( JRD exotica ) for stay in Delhi for two days (15-17th November) through Makemytrip for my marriage anniversary. The hotel is posted as a business hotel and a premium property with a daily rate of Rs. 6000+, we paid a total of Rs. 12664. Once we checked in the hotel, we […]

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has responded to this post

Change of bus which was provided at time of booking/Didn’t picked up the Passenger

Posted on by Consumer Court
Name of Complainant Ritik
Date of ComplaintNovember 26, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was traveling to Chandigarh from Delhi ISBT. I had booked the ticket from paytm with name of Hritik Raj , 2C seat number and booking ID/order ID – 24434488685 and ticket/PNR no. 6844673 in NueGo bus service with bus no. DL51GD2953. When I reached the boarding point and searching out the bus with bus […]

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De Feliz Vacation – Fraud on package

Posted on by Consumer Court
Name of Complainant Monish Holey
Date of ComplaintNovember 19, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We purchased the De Feliz Vacation membership in February 2024 for Rs. 84,000. Since then, we have been messaging and emailing them to book our vacation. However, they are now demanding that we pay the AMC (Annual Maintenance Charges) for our first booking. When we purchased the package, they had clearly committed that no additional […]

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Cheating and non responsive for phone calls and requests

Posted on by Consumer Court
Name of Complainant Kumar kashyap
Date of ComplaintNovember 15, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We were called in for a small briefing about the package. They convinced us saying they would provide bookings for hotels at different locations. Whenever we tried calling the office there was never a response. When we visited the office they made us wait for more then hour. Later they told the person had left […]

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Fraud

Posted on by Consumer Court
Name of Complainant Zubair gani
Date of ComplaintNovember 13, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, This company De feliz Vacation scams tourists in Goa. They lure you by offering lucky draws for free luxury vacation and then later manipulate you into purchasing their packages worth lacks. They will give you complimentary 2 day in hotel and tell you if you don’t like you can cancel but once your credit/debit […]

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