Complaints Regarding Tours & Travels

Refund not initiated within the time limit of 90 days

Posted on by Consumer Court
Name of Complainant PRASANTH VM
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had made down payment of Rs.40,125/- on 04.01.2023 towards GoZest- 30DP plan but due unavoidable reason I intimated my intention to cancel the membership when they called for telephonic verification and I mail them the same on 04.02.2023. I got a mail that the refund will be processed within 90 days as per their […]

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Refund from go first pnr ADFJHK

Posted on by Consumer Court
Name of Complainant Perviza Kadri
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I cancelled my refundable flight for 17th June bearing pnr number ADFJHK on 3rd May 2023 ,for which the agent Sparkle holidays is denying refund and go first states it has done agency transfer . kindly refund the amount at earliest Refund from go first pnr ADFJHK was last modified: May 9th, 2023 by Consumer […]

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Poor bus service from Orange travels Bus service

Posted on by Consumer Court
Name of Complainant Amar Rajput
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

OTT1053 bus got delayed by 3 hrs and none of the number given by the bus services are not working. No response from customer care. Very poor service from the orange travels. Request immediate action from thw consumer service. Regards Amar Rajput 8793295259 Poor bus service from Orange travels Bus service was last modified: May […]

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Overpriced and poorly planned Kashmir holiday package itineraries

Posted on by Consumer Court
Name of Complainant Gajanan
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I wanted to raise my voice and share my concern about pathetic experience and No mercy situation faced while traveling to Kashmir by selecting Make My Trip(MMT) Kashmir holiday package. I selected 4N/5D Srinagar Holiday with Gulmarg and Pahalgam. Package also include To and Fro flights (Udaipur to Kashmir and Kashmir To Udaipur) and cab […]

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Network travel scam

Posted on by Consumer Court
Name of Complainant Santosh kr youngen
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket for my mom from tezpur to Tinsukia for yesterday’s night super the agent no is 6913721707 we also took our two wheeler in that bus for that he took ₹3000 for service and now at Tinsukia station they are asking money again for labour fee .. I tried to call the […]

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Money debited Ticket not booked

Posted on by Consumer Court
Name of Complainant RUNA REDIJ
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked ticket from MSRCT. The amount i.e. 290 debited from my account but didn’t get any confirmation regarding booking. Also mailed my issue but no response. Money debited Ticket not booked was last modified: May 9th, 2023 by Consumer Court

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MMT falsely promised refund before holidays package booking, now saying non-refundable

Posted on by Consumer Court
Name of Complainant S V
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked MMT holidays package worth 2.75 lacs. While booking MMT employee told me that all the bookings (hotel etc) are refundable that’s why prices were on the higher side. I could also see 1 rupee booking for the same hotels on MMT itself. They provided visa assistance (that was useless to be honest as […]

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Misleading customers about AMC charges and bragging about no cost emi on holiday payment but later asking customers that they can’t do it

Posted on by Consumer Court
Name of Complainant Santosh Thakur
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Royals Club International agent promised they will waive AMC of 10k if we gave them refrences irrespective they take Membership but now saying that it will be waived only if they join. Another complaint is that they promised they have tie up with bank and my emi will be interest free without me doing anything […]

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Intercity Smartbus stranded all the passengers on road at 2AM

Posted on by Consumer Court
Name of Complainant Navya
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Intercity Smartbus from Bangalore to Hyderabad broke down multiple times at the start of the journey. They kept the passengers in the dark and said it was minor repair issues. They finally stopped the bus on the outskirts of the actual bangalore city at 2AM with no options given to the passengers. They sent a […]

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Grand Amanta ( Grand Vivanta Vacations Pvt. Ltd.) — Grand Vivanta fraud beware (Grand Amanta)

Posted on by Consumer Court
Name of Complainant Harshit Singh
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Now name has changed to Grand Amanta They called us in Novotel Bangalore on 9th Dec saying we have movie passes and Hotel stay gifted for the Mahindra vehicle we bought. Then the scene was different, Vivanta FRAUD Sales Team Ravi Kumar Verma and Aamir befooled us and many more guests. They charged us Rs. […]

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