Complaints Regarding Railways

Cancelled eticket at IRCTC on 10 oct 2020 but funds not done in my account yet on day till 27 oct 2020

Posted on by Consumer Court
Name of Complainant Pankaj Kumar Jha
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Respected sir, e ticket was cancelled on 10 oct 2020 at IRCTC (Railway) site and refund was processed on 11 oct 2020. PNR No was 8806070338 vide transaction Id 100002416609643. Rs 4425 was to refund back on cancellation in my account .IRCTC says they have refunded on 11 oct 2020 vide reference no 028306450164.The wide […]

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Ticket Cancelled but amount not credited to my Bank account

Posted on by Consumer Court
Name of Complainant Kuldeep Singh
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have cancelled my ticket but refund is not credited to my Bank Account while the status is refunded to Bank Account Ticket Cancelled but amount not credited to my Bank account was last modified: October 24th, 2020 by Consumer Court

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Regarding refund of cancelled tickets via irctc

Posted on by Consumer Court
Name of Complainant Lalitendra singh
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had cancelled following tickets on 20-08-2020, but not received the refund yet. In ticket refund history it is showing that refund is credited in bank account but I have not received it yet. I had informed  irctc about the same via mail , dated 06 september 2020, but there is no response from irctc. […]

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Paytm do not refund convenience fee while train get cancelled

Posted on by Consumer Court
Name of Complainant Abhijeet Vaibhav
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR No: 2311344901 My train 05008 cancelled for 26 september 2020 , ,on irctc site it says “This halt has been deleted from ISL”, so i cancelled my ticket , BECAUSE I have to take new ticket on another train, so i want my money . so i was APPLICABLE FOR MY CONVENIENCE FEE back […]

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To refund the amounts of canceled tickets by irctc via Zaakpay payment gateway

Posted on by Consumer Court
Name of Complainant KUMAR RAJEEV
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear sir I canceled two railway tickets on 14 September 2020 on irctc. 1. PNR 2758457473 cancelation/refund id 100000444367600 Amount 2265. 2. PNR 6542566128 cancelation /refund id 100000444360950 Amount 9765 IRCTC refund status shows that Amounts are sent to bank via zaakpay payment gateway. But it is not refunded yet while 9-10 days are already […]

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Refund Not Credited For Failed Transactions Since March-2020

Posted on by Consumer Court
Name of Complainant KAMLESH PATEL
Date of ComplaintSeptember 15, 2020
Name(s) of companies complained against
Category of complaint Railways
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Refund Not Credited.for IRCTC Online Failed Transactions done on 20-03-2020 I have not Recd my Refund Amt for following transactions failed . 1) Transaction ID 100002336729069, Rs. 828:19 , Booking reference no: 68709592294 2) Transaction ID 100002336672307 Rs. 828:19 , Booking reference no: 2473200320112351. I have been following up Since March-2020 but only receiving Auto […]

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Wrong information provided and has not refunded the amount

Posted on by Consumer Court
Name of Complainant LOKESH KUMAR JAIN
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir/ Madam i have booked a ticket with PNR no. 6441670225, hence when our staff went to the station on travelling date i.e, 2.06.2020, they were told that train has been cancelled and to return, and the full amount will be refunded by IRCTC., but after all this day yet have not received the refunded […]

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Department of Posts, India Non-Delivery, Harassment by Employees, Inactive in Social Platforms

Posted on by Consumer Court
Name of Complainant Sidhant Raj
Date of ComplaintAugust 14, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Respected Sir/Madam, I am a customer of RMS, India where in on the occasion of Rakhsya Bandhan, I had speed posted a parcel which included gift articles along with Rakhi to my Uncle on behalf of my mother. The speed post was done on 17th July, 2020 and till date the status is showing Item […]

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IRCTC refunded amount not received in my bank account

Posted on by Consumer Court
Name of Complainant DHEERAJ KUMAR
Date of ComplaintAugust 9, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Respected sir/madam The amount 1780 debited from my SBI account A/C 67346072351 on date 13/01/2020 for the purpose of railway ticket booking. The made of payment used was internet banking. After cancellation of ticket on date 02/05/2020 A refunded has been initiated by IRCTC . The refund transaction details as provided by IRCTC are given […]

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