Complaints Regarding Railways

Fully refund not given for ticket auto cancelled by irctc

Posted on by Consumer Court
Name of Complainant Manish Kumar
Date of ComplaintJune 7, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had booked the ticket for 2 june’22 and that was in waiting list but after the chart prepared it was still in waiting and later auto cancelled by irctc but they deduct 70 rupeees per each ticket but irctc should have refunded full money in this case as per irctc policy, kindly assist on […]

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Full fare not refunded by IRCTC

Posted on by Consumer Court
Name of Complainant Ashok Kumar
Date of ComplaintJune 7, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear sir I booked 4 e-tickets on a PNR from IRCTC but it was not confirmed and remained on waiting list. As per refund rule of IRCTC , if ticket is not confirmed and remain on waiting list after first chart preparation , then full fare will be refunded without deducting any cancellation charge. But […]

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Didn’t recieve refund from Paytm after they couldn’t book my train ticket

Posted on by Consumer Court
Name of Complainant Shreya
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On 18/05/22, I was booking a train ticket on Paytm that “FAILED”, inspite of not getting my ticket the amount was deducted from my account. They say that they have processed my return successfully, but it’s been 5 days and the refund amount still doesn’t reflect in my bank account. I’m pasting the message I […]

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Refund not provided for Tatkal Waiting list Cancellation

Posted on by Consumer Court
Name of Complainant Priyadharshini
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked train ticket through IRCTC mobile app for my family (3 persons) in tatkal quota. Out of three 1 persons ticket is confirmed and other 2 were in waiting list. As my sister is pregnant and i dont want to take risk over it i have cancelled 3 tickets. As per Railway policy […]

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counter Ticket Cancellation refund not given

Posted on by Consumer Court
Name of Complainant Arpita Salat
Date of ComplaintJune 3, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Please Give me Counter Ticket Cancellation refund does not give the PRS Satalite Point and atteched the Ticket .Plase Refund money transfer to my bank account.Ticket window person does not proper answer and guildline. My Journy Point : Ujjain To Chayapuri Account No.: 33134218478 IFSC Code : SBIN0013480 counter Ticket Cancellation refund not given was […]

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I have not received the refund amount of cancelled ticket from IRCTC

Posted on by Consumer Court
Name of Complainant Surendra Pal
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

, the tickets details are as below: Transaction ID: 100003438612458 PNR: 6503759843 Train No : 15529 Regards – Surendra Pal ashishdiwakar435@gmail.com I have not received the refund amount of cancelled ticket from IRCTC was last modified: May 29th, 2022 by Consumer Court

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Money got debited from bank account through Gpay while recharging rwallet UTS app but wallet is not reflecting amount and no refund received.

Posted on by Consumer Court
Name of Complainant Tanmayee Gawde
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On 26 may 2022 i recharged my R wallet of UTS app Indian railways by Gpay .money got debited from bank account but still not reflected in my wallet.Raised a complaint through railmadat but soon the compliant was closed from their side station anount will be refunded which still hasn’t. This is pathetic.You Cannot keep […]

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Coaches cleaning and journey without water

Posted on by Consumer Court
Name of Complainant Dileep Sinsinwar
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Whenever I started my train journey from Borivali to Jaipur in train number 12955 which starts at 19.15 and the cleaners will be appear only within 1 hour to clean the coach while we just started the journey. And in the morning after crossing the Kota junction of toilets becomes empty due to which next […]

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MONEY DEBITED FROM MY GOOGLE PAY ACCOUNT BUT NOT CREDITED IN MY R WALLET

Posted on by Consumer Court
Name of Complainant Y SRINIVASU
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

ON 11-05-2022 I HAVE INITIATE TRANSACTION AROUND 06.32 AM ON MY GOOGLE PAY TOWARDS R WALLET RECHARGE .THE TRANSACTION WAS DONE AND THE MONEY WAS DEBITED FROM MY GOOGLE PAY ACCOUNT BUT AMOUNT WAS NOR CREDITED IN MY R WALLET .I HAVE RAISED A QUIRY TO GOOGLE PAAY SUPPORT BUT THEY ARE NOT RESPONDING , […]

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Food not delivered by IRCTC E catering

Posted on by Consumer Court
Name of Complainant Dharmendra
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have ordered the food for my son via irctc app but food is not delivered to coach after waiting in Kozhikode, Kerala. Also I have paid the amount. After the train had left the station, I got a call saying that they have missed the train. Below given are the details of the passenger […]

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