Complaints Regarding Railways

No refund issue by IRCTC for cancelled train but restored later on.

Posted on by Consumer Court
Name of Complainant Ashish Mangal
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

At 9:01 PM on 12.08.22 I received a text from Irctc that my train no 18238 schedule for departure from Ambala to Dholpur on 13.08.22 is cancelled. Accordingly, I made alternative arrangements. But on 13.08.22 I received another text from Irctc that chart for train no. 18238 has been prepared and the train is scheduled […]

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Money Debited

Posted on by Consumer Court
Name of Complainant Saurav halder
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Railways
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Dear Team Today i am trying to issue tickets from railway UTS application but my money was debited from bank account and ticket not issued. So requesting to you refund my money. I am attaching the payment receipt Ragards Saurav Halder 9830136455 Money Debited was last modified: September 7th, 2022 by Consumer Court

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IRCTC Ticket Cancelled But Refund Not Receive

Posted on by Consumer Court
Name of Complainant Mausam Ali
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Railways
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I have Booking Ticket Mathura To Surat But 1st Transaction Rs 521 Deducted Amount Successful But Ticket Not Book IRCTC Fails I don’t Know What Is Reason Cancelled My Ticket And 2nd Transaction Successfully Rs 521 Deducted and Finally Book My RLWL55 Ticket And I Have Cancelled Any Reason And Refund Not Receive Why So […]

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Refund Denied by IRCTC for train being late by more than 3 hours

Posted on by Consumer Court
Name of Complainant VIKAS KUMAR
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Railways
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PNR 6407851002 Train scheduled Departure Time was: 4:10 PM. The train was delayed by more than 5 Hours and it arrived at 9:10. I filed TDR at 2 PM which was 7 hours before actual departure. My TDR was rejected saying I filed it late. I read the rulebook and my claim was valid. I […]

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Money debited By yatra.com but rail booking not reflected

Posted on by Consumer Court
Name of Complainant Fahad Rehan
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Railways
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I was booking a ticket from LKO to DDN on 29th September via my yatra account and the sum of Rs 5145 was debited from my Bank via UPI to Yatra.com’s UPI ID but the booking was not reflected in my account as transaction failed but Yatra is not returning my money. There is no […]

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Refund Not Provided

Posted on by Consumer Court
Name of Complainant Sanjay Yadav
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Railways
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I had booked train ticket from Amazon on 1 sep 2022 at 8 AM. Ans Called the customer support And i ask if i cancelled this train ticket till 12 and get my refund, He said-Yes and now i had canceled but did not received any refund they are saying “Sorry” cant Help Refund Not […]

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Money is not credited to my account

Posted on by Consumer Court
Name of Complainant Sandeep Kumar
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

My seat is not confirmed in the jaipur Pune express and the msg of cancellation of my ticket and refunded of 540 rupees in my account still amount is no credit to my account Money is not credited to my account was last modified: August 31st, 2022 by Consumer Court

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Goods not delivered in train booked through IRCTC

Posted on by Consumer Court
Name of Complainant R N Singh
Date of ComplaintAugust 26, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Order 79699676 booked at TPJ on 26-08-2022 train no 12652 seat No B5/25 Amount paid 345 not delivered after receipt of payment Goods not delivered in train booked through IRCTC was last modified: August 27th, 2022 by Consumer Court

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PNR 4753123103

Posted on by Consumer Court
Name of Complainant Durga bhavani
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear Sir, I booked ticket through Irctc online and in final ticket out of 3 passengers 01st passenger ticket confirmed and remaining 2 & 3 are in WL 1 &2. DOJ : 06.08.2022 Train : 12704 PNR-4753123103 Trn:12704 Dt:06-08-22 Frm SC to CHE Cls:3A P1-B1,64 P2-WL,1 P3-WL,2 P4-NOSB,0 P5-NOSB,0 P6-NOSB,0 Chart Prepared For Enquiry/Complaint/Assistance,please dial […]

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