Complaints Regarding Hotels & Restaurants

refund issue

Name of Complainant SARUCHI SHARMA
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Re: Zomato: Contact zomato Inbox x Zomato Online Ordering Dec 6, 2018, 8:30 PM (2 days ago) to me Hello, We totally agree that you didn’t have the desired experience last time around with our services and we will make sure such incidents never repeat in future. We hope you give us another chance going […]

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Food quality issue

Name of Complainant Saleem
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ll order through zomato online to aachi kitchen on 3rd December 18 for 1 biryani combo when I received biryani it’s totally waste that time it’s i lock my complaint to zomato chat they told wait few date but more 3days gone but am not receiving any satisfied feedback from zomato I told to refund […]

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Order not delivered

Name of Complainant Pracheesh Prabhakaran
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food on Zomato and paid online. They cancelled their order stating my phone was not reachable. But it was reachable only. Then when enquired they are stating they will not be able to refund. I need my money back. Order not delivered was last modified: November 30th, 2018 by Consumer Court

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Cashback not received and Zomato chat support doesn’t respond

Name of Complainant Bhupesh Tiwari
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Cashback not received and Zomato chat support doesn’t respond. Please refer to the screenshot attached. This is cheating with customers. Cashback not received and Zomato chat support doesn’t respond was last modified: November 30th, 2018 by Consumer Court

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I havenot recived my order. Fake update is provided saying order delivered

Name of Complainant Venkatesh
Date of ComplaintNovember 28, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello sir, i have ordered food from zomato on 27 Nov 2018 at 10:32 pm and have payed using paytm wallet, i have waited for 50min but i havenot received my ordered later i got a message saying that order delivered. Without delivering food they have updated as delivered leter i tried calling the delivery […]

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Penalty charged without mistake

Name of Complainant Anee
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am really tired because they have penalty .we ordered only onces from shambus they delivered twice there mistake still we took the second packet and gave the money to zomato dealer .even though penalty they have given to me Penalty charged without mistake was last modified: November 21st, 2018 by Consumer Court

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Zomato cancel order but didn’t refund amount

Name of Complainant Md Sarim Akhtar
Date of ComplaintNovember 17, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I have ordered in Zomato order number 1186513125 where the request was made to deliver food from a food vendor CFC located in New Town. I have paid the total amount via online but the delivery boy (SAJID HUSSAIN +918145199159) didn’t turn up and deliver the food instead he told that we tried to […]

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Hey I Am Źákír I hired the dip schootry no is TS07UF2128 it was peinture in near to the PNJ Mahfil Restaurant. I came to the repair shop and I saw the tyre or tube condition both were in bad condition. I have photo of the tyre. If u want I will send you. And I am continuously call to customer care they are not picking up the call and I have urgent work. Nobody reponse me so I am very frustrating form ur service. If I change the type I will have to pay around 1000 rs who Will the responseble .

Name of Complainant zakir hussain Gaddi
Date of ComplaintNovember 15, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hey I Am Źákír I hired the dip schootry no is TS07UF2128 it was peinture in near to the PNJ Mahfil Restaurant. I came to the repair shop and I saw the tyre or tube condition both were in bad condition. I have photo of the tyre. If u want I will send you. And […]

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Food quality and chating

Name of Complainant Syed Saleem
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order pizza from zomZom and restaurant name tips and toyps Bakery its in saroor nagr Hyderabad They send me roasted pizza the bad smell is coming from it Next mint I complaint to Zomato they dosent brother about it they simply saying give me time to check the quality of food from restaurant they […]

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