Complaints Regarding Hotels & Restaurants

Money deducted for gold plan

Posted on by Consumer Court
Name of Complainant Rama chandra das
Date of ComplaintDecember 11, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi ,I am Ramachandra Das, yesterday I order one dish and I paid for that order thru payTm, but then after deducted the money 1200 . I checked and found its deducted for gold plan. First of all I am new customer and I don’t know what it is. It’s auto deducted from payTm. Kindly […]

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OYO Rooms – After paying in advance all the money we were not let check in

Posted on by Consumer Court
Name of Complainant shantanu shukla
Date of ComplaintDecember 9, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir/Ma’am, I am Shantanu Shukla this week I was at Dharamshala, Himachal Pradesh. were I booked an OYO through OYO Rooms “OYO 14420 Hotel Green Woods” name of the hotel to be particular for 4 persons 2 boys and 2 girls (Shantanu Shukla, Deepesh, Shriya Jain, Dimple Tewani) with the OYO Account of Ms. Dimple Tewani […]

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Fraud of delivery and no solution in chats

Posted on by Consumer Court
Name of Complainant Kavita Verma
Date of ComplaintDecember 9, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

respected sir, as par my order ID :1380700026 i order it at 8:38 first the delivery boy playing going here and there when i called him said coming with in 10 min the its been 1 hr since i order food the delivery boy said no food is there as he never picked up the […]

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My son birthday party spoiled for not delivery of dominos pizza

Posted on by Consumer Court
Name of Complainant Hemantha kumar
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I am hemanth here I ordered pizza on 7th Dec @ 3:30 pm for 6:30 pm delivery for my son birthday party, I gave special instructions that it has to be @ 6:30since it is kids party It was not delivered when I called up @ 7 pmthey keep on telling one min and keep […]

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Being a Brahmin Ordered veg food got non veg food

Posted on by Consumer Court
Name of Complainant Sidharth
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Being vegetarian I ordered Veg rice n Gobi Manchurian and they delivered me non veg foods .   Trying to chat with customer support prople n chat they are not responding No apologies no order cancellation and no action taken .   Could you please take a thing forward against Zomato Being a Brahmin Ordered […]

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refund issue

Posted on by Consumer Court
Name of Complainant SARUCHI SHARMA
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Re: Zomato: Contact zomato Inbox x Zomato Online Ordering Dec 6, 2018, 8:30 PM (2 days ago) to me Hello, We totally agree that you didn’t have the desired experience last time around with our services and we will make sure such incidents never repeat in future. We hope you give us another chance going […]

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Food quality issue

Posted on by Consumer Court
Name of Complainant Saleem
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ll order through zomato online to aachi kitchen on 3rd December 18 for 1 biryani combo when I received biryani it’s totally waste that time it’s i lock my complaint to zomato chat they told wait few date but more 3days gone but am not receiving any satisfied feedback from zomato I told to refund […]

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Order not delivered

Posted on by Consumer Court
Name of Complainant Pracheesh Prabhakaran
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food on Zomato and paid online. They cancelled their order stating my phone was not reachable. But it was reachable only. Then when enquired they are stating they will not be able to refund. I need my money back. Order not delivered was last modified: November 30th, 2018 by Consumer Court

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Cashback not received and Zomato chat support doesn’t respond

Posted on by Consumer Court
Name of Complainant Bhupesh Tiwari
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Cashback not received and Zomato chat support doesn’t respond. Please refer to the screenshot attached. This is cheating with customers. Cashback not received and Zomato chat support doesn’t respond was last modified: November 30th, 2018 by Consumer Court

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I havenot recived my order. Fake update is provided saying order delivered

Posted on by Consumer Court
Name of Complainant Venkatesh
Date of ComplaintNovember 28, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello sir, i have ordered food from zomato on 27 Nov 2018 at 10:32 pm and have payed using paytm wallet, i have waited for 50min but i havenot received my ordered later i got a message saying that order delivered. Without delivering food they have updated as delivered leter i tried calling the delivery […]

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