Complaints Regarding Hotels & Restaurants

Zomato-Food quantity worst. Customer service is poor

Name of Complainant Ramu St
Date of ComplaintJanuary 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I have ordered food on 13/01/2019, from “Jaganath Hotel and Restaurant”, Jp nagar Bengaluru, food quality and quantity was worst. so i reached out customer care for help, I paid for order is 90 rupees they refunded only 22.5 rupees as zomato credits, and they didn’t give proper explanation to difference amount. I need […]

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No refund from Domino’s Pizza

Name of Complainant Shabana Yusufbhai Nori
Date of ComplaintJanuary 11, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, I am Dr. Shabana nori, I have placed an order of dominoz pizza fromĀ  zomato.com on the date of 24.12.18 on 09:58pm. My order number is 1389669832. It wasn’t delivered to me I complained several times but dominDom people forced me to reorder n they are not ready to refund my money back. This […]

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Pre order not delivered.

Name of Complainant Ravi Gupta
Date of ComplaintJanuary 10, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I ordered food from zomato online app. I paid in advance online but they did not deliver order but marked order delivered online. Pre order not delivered. was last modified: January 10th, 2019 by Consumer Court

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Club Mahindra has not Refund my money even after multiple follow-ups after completion of 90+ days

Name of Complainant Hozefa Saif
Date of ComplaintJanuary 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

In the month of July 2018 I have registered for Club Mahindra membership which got confirmed on 31st July 2018 and I have paid Rs. 27675. But due to some personal/Financial problem I had decided to withdraw this membership and have emailed them about by membership cancellation on 4th Aug 2018 and have asked them […]

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Stale food provided by zomato

Name of Complainant Neha Naik
Date of ComplaintJanuary 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Paid Rs. 180/- for the stale food. No resolution is received from the customer service in last 20 hours. Stale food provided by zomato was last modified: January 7th, 2019 by Consumer Court

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Zomato is not giving the refund

Name of Complainant Rohit Bhosale ( Ricky)
Date of ComplaintJanuary 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order got placed by mistakely I cancel order and the mojo has cancel order they have refunded the money to Zomato but Zomato is not refunding that money Zomato is not giving the refund was last modified: January 5th, 2019 by Consumer Court

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Fake promise made by Zomato

Name of Complainant Sohail Khan
Date of ComplaintJanuary 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Name- Sohail Khan Restaurant Name- Urban Zaika Location- Nagpur Contact- 9175897961 I had submitted my application to join Zomato as Food partner since last 3 months and they have approved my documents in meanwhile. But after that they have just vanished. After they told me that it will open in next week. That week went […]

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My order has been cancel without informing to me

Name of Complainant Akash Pandey
Date of ComplaintJanuary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered with ID: 1481104070, this is BOGO ordered. I by mistake ordered something I requested you guys to cancel it. But you guys said this is not done as once order is placed on our platform then I cannot cancel. Then I said ok no problem, just make sure the ordered gets delivered on […]

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Food not delivered

Name of Complainant Mayank Shukla
Date of ComplaintJanuary 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food online through zomato from Dominos it said the order is confirmed and did not deliver it forget about the time they did not deliver it at all and the height is they called to confirm whether you want the order or not or should it be delivered it tomm i said i […]

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Pizza not delivered payment made

Name of Complainant Subhadarshi Nayak
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today on 31-12-2018 I ordered a pizza from Dominos online,made the payment of rs247 at 9-18pm.now it’s 11-30pm still pizza is not delivered. Tried calling the store and toll-free no continuously but no response from store and toll free was busy.still pizza not delivered. Pizza not delivered payment made was last modified: December 31st, 2018 […]

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