Complaints Regarding Hotels & Restaurants

Zomato is not giving the refund

Name of Complainant Rohit Bhosale ( Ricky)
Date of ComplaintJanuary 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order got placed by mistakely I cancel order and the mojo has cancel order they have refunded the money to Zomato but Zomato is not refunding that money Zomato is not giving the refund was last modified: January 5th, 2019 by Consumer Court

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Fake promise made by Zomato

Name of Complainant Sohail Khan
Date of ComplaintJanuary 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Name- Sohail Khan Restaurant Name- Urban Zaika Location- Nagpur Contact- 9175897961 I had submitted my application to join Zomato as Food partner since last 3 months and they have approved my documents in meanwhile. But after that they have just vanished. After they told me that it will open in next week. That week went […]

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My order has been cancel without informing to me

Name of Complainant Akash Pandey
Date of ComplaintJanuary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered with ID: 1481104070, this is BOGO ordered. I by mistake ordered something I requested you guys to cancel it. But you guys said this is not done as once order is placed on our platform then I cannot cancel. Then I said ok no problem, just make sure the ordered gets delivered on […]

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Food not delivered

Name of Complainant Mayank Shukla
Date of ComplaintJanuary 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food online through zomato from Dominos it said the order is confirmed and did not deliver it forget about the time they did not deliver it at all and the height is they called to confirm whether you want the order or not or should it be delivered it tomm i said i […]

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Pizza not delivered payment made

Name of Complainant Subhadarshi Nayak
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today on 31-12-2018 I ordered a pizza from Dominos online,made the payment of rs247 at 9-18pm.now it’s 11-30pm still pizza is not delivered. Tried calling the store and toll-free no continuously but no response from store and toll free was busy.still pizza not delivered. Pizza not delivered payment made was last modified: December 31st, 2018 […]

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Stale and cold food

Name of Complainant Nadeem Akhtar
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Registered mobile no – 9903754020 On 30th December I ordered twice from restaurant Rafflesia Confectionery Order ID – 1124418957, Amount – Rs 85 Order ID – 1586300200, Amount – Rs 110 In first order, order was very stale and not upto mark. It was smelling badly of oil. In description they mentioned mayonnaise but they […]

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1) Given me Receipt instead of Mill (2) Receipt was given to any other hotel name

Name of Complainant Ravinder Prashad
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, Myself Ravinder Prashad, My Address id G-24, Om Shanti Bungalows, Gamdi Road, Vatva, Ahmedabad.  I stayed in Hotel Charminar Residency, Old No. 19& 20, New No. 10 & 11, Opp Adam Karket Bus Stop, Triplicane, Chennai from 13-11-2019 to 26-11-19, I paid Hotel Room Rent as Rs. 12800, Hotel Manager given me only receipt […]

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Inefficiency of the company

Name of Complainant Devika Bhartia
Date of ComplaintDecember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

yesterday I placed an order for a sandwich from subway but changed my mind. I was unable to find an option to cancel the order so I decided to use the chat support provided by zomato. The only answer I continuously got was that no order has been placed at all let aloan one is […]

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money debited,but zomato decilined the order

Name of Complainant Moumita Banerjee
Date of ComplaintDecember 29, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered some food from my Zomato app, my order id is-1337462467. i have paid the amount via credit card before delivery,after some moments the deliver boy called me twice,at that time i was in the washroom,so unable to receive the phone,.they have cancelled my order and not agreeing to refund my money…please help.my […]

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Zomoto Gold Membership

Name of Complainant V Thirunilavan
Date of ComplaintDecember 28, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 28th December 2018 I paid for my Zomoto Gold Membership and the amount got debited (840) after using the promo code GOLD2019 30% off only for this day but the membership and the unlocking of certain privileges haven’t been given to me..so i tried reaching them through the chat option but there wasn’t any […]

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