Complaints Regarding Hotels & Restaurants

Zomato Cheated the money

Posted on by Consumer Court
Name of Complainant Madankumar
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

my name was madankumar I ordered food in Zomato but after an hour call the executive and ask about the delivery but he says it will take another one hour to delivery I confirm with delivery person he said that I’ll get the full refund but after I cancelled due to late delivery they have […]

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Want money refund by Zomato due to failed transaction

Posted on by Consumer Court
Name of Complainant akansha mewa
Date of ComplaintMarch 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order with order number 1190628309 on March 07/2019 with Domino’s through Zomato. First I tried online payment but it showed failed transaction but the money from my bank account had been deducted. Then when the order delivered i again paid by cash on delivery. I still haven’t received any refund till […]

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Zomato Order No: 1412054868 is not delivered but app says delivered

Posted on by Consumer Court
Name of Complainant prem prakash
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, Order No: 1412054868 is not delivered yet. I made this order from zomato by around 09:27 PM and the same has committed to deliver by 10:10 PM. It is not delivered yet. I am not getting any response from the delivery boy (+91-7703926224) and from the zomato customer care. I have paid through […]

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ZOMATO Refund promised for 40rs but not given..

Posted on by Consumer Court
Name of Complainant Maanasa
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered for a burger couple of Months back n it was horrible n bread had fungus on it..i complained and they said can give 40rs back.which is 1/4cost of item..but I said it’s ok.but it wasn’t given even after repeated queries.. ZOMATO Refund promised for 40rs but not given.. was last modified: March 12th, […]

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Paytm refund issue

Posted on by Consumer Court
Name of Complainant
Date of ComplaintMarch 10, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the food to McDonald via food panda and payment was done via paytm gateway. I got deducted my money two times but order was not successful. I have asked to food panda for that, They informed me that they had refunded my money to paytm wallet and also gave me refrence ID. […]

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Zomato Complaint: Food delay and refund issues

Posted on by Consumer Court
Name of Complainant Charles
Date of ComplaintMarch 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir today I have order a food in kfc via Zomato online goole. I order by 9.30 They have given me a time 10.22 but they will not deliver the food at the time. I call the customer care team and said I don’t want my food because its more delayed I gonna sleep kindly […]

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About the policy of zomato Gold

Posted on by Consumer Court
Name of Complainant SHIVAM FARKADE
Date of ComplaintMarch 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

THE POLICY OF ZOMATO GOLD WHERE IN THER MUST BE 2 PEOPLE ON THE TABLE TO AVAIL GOLD BENEFITS, cannot be justified by Zomato. If I have paid for the membership I should be able to use it even when I am aloan. The above condition is irrational. About the policy of zomato Gold was […]

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PayTM Dominos Complaint: Money got deducted and didn’t received the order

Posted on by Consumer Court
Name of Complainant Chinki
Date of ComplaintMarch 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I HV made the payment of 830 to Domino from Paytm Payment got deducted from my Paytm wallet but order is still showing pending Even after certain reminders I have not got the money refunded and neither getting any reply from Paytm that how much time will it take…they r saying to check with the […]

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Zomato Complain: Non delivery of my dinner and money deducted from wallet

Posted on by Consumer Court
Name of Complainant Sima dutta
Date of ComplaintMarch 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered one plate chicken biriyani through zomato app and the outlet named haji biriyani order no1539056379. I did not get my ordered item instead they cancelled my order and also not refunded my money. Such a bad customer care that they cannot clarify me Zomato Complain: Non delivery of my dinner and money deducted […]

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Biryani By Kilo Complaint: Order Not delivered even after 5 hours and one Day

Posted on by Consumer Court
Name of Complainant Anupam Mazumdar
Date of ComplaintMarch 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I normally am a regular customer of Biryani By Kilo, but after i ordered Biryani on 2nd May, this would be the last time from BBK. At around 8 PM I ordered from BBK through call. It was almost a order of Rs 2300. My order was given an Order Number: 33148. BBK told me […]

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