Complaints Regarding Hotels & Restaurants

Wrong order delievered

Posted on by Consumer Court
Name of Complainant Manish Khurana
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed order of 4 masala dosa for my family dinner last night through zomato..after waiting such an one hour received only 2 masala dosa ..feel such an embarrassment in front of my relatives..I want file a case in consumer forum for this same mentality harassment and refund Wrong order delievered was last modified: […]

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Swiggy customer care

Posted on by Consumer Court
Name of Complainant Sai tarun Tej reddy
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed my order and there was a delay in confirming my order, so i contacted for help and they provided me with a number which is coming as switched off, so i asked should i cancel my order and place a fresh order from different restaurent,as there is  a curfew going on swiggy […]

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Swiggy is forcing me to pay cancellation fee even after their fault

Posted on by Consumer Court
Name of Complainant Aman walia
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from swiggy and it was more than half hour late and when I said them to cancel it they said they will cancel it but will levy all the amount of order as cancellation fee on my Next order and because of that I’m not able to order my food Swiggy is […]

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Late Order Received

Posted on by Consumer Court
Name of Complainant Prateek Khandelwal
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Dominos, we have ordered pizza from dominos at 9:36 pm yesterday and the product has arrived us at 10:25 i.e almost after 50 mins…also the delivery person ask us to come to the main road from the delivery location because he was coming on a battery operated two wheeler and he was already very […]

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I was robbed of my money and mentally traumatized.

Posted on by Consumer Court
Name of Complainant Dhivakaran R
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made an online food order to my home using Zomato on 19. Jan. 2022 at 6.38pm by paying Rs 173.60 /- using UPI payment. 1. Zomato delivery executive asked me to find and visit him else where to get my food. Even though I was ready to assit him he asked me to cancel […]

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Cancelled my order without my concern!

Posted on by Consumer Court
Name of Complainant Sumeet Garang
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Placed the order at 2am, the delivery partner calls at 3am and asks me to cancel the order with the reason being “the resturant is not open”. I contacted chat support and they told me the same thing which was a lie as I spoke to a person from the resturant (on the number which […]

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Charging high price of food on Zomato compared to menu price of the same restaurant

Posted on by Consumer Court
Name of Complainant Vinod Upadhyaya
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order food from veg treat express in Borivali West, Mumbai. The Bill showed price of each item being higher than the price of the same item mentioned on the menu of the restaurant from where the order was placed. Why should we pay higher price when there is delivery charges levied. Charging high price of […]

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Amount Debited but Booking ID not generated

Posted on by Consumer Court
Name of Complainant Manoj G R
Date of ComplaintJanuary 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, This is regarding the payment issue with Agoda. Booking ID not generated after the payment page. I’ve received a text from credit card stating amount charged. ALERT: You’ve spent Rs.5644.8 on CREDIT Card xx1373 at Retail Domestic PT on 2022-01-16:20:55:09. Please check the above payment message, which we have paid but did not […]

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