Complaints Regarding Hotels & Restaurants

Birthday Cake not delivered

Posted on by Consumer Court
Name of Complainant BASIL SWAMY
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We would like to inform you that the rider did not call us and rather called the place where the cake was to be delivered. They did not know about it as it was a surprise gift for them. Instead of calling us, why did the rider call them? We never cancelled the order then […]

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Refund after paying mistakenly

Posted on by Consumer Court
Name of Complainant Gurinder Badhan
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ate in BHAIYON KA DHABA, GAYA on 19 may 2022 …. paid the amount through Google pay at 9:45 pm After which I went to a near by restraunt (MIRCHI EXPRESS CAFE) and after eating there I opened Google pay to make the transaction … Entered the amount of 890 rupees and paid mistakenly […]

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Stale and sour smelling food from Harilal ( Boring Road) Patna

Posted on by Consumer Court
Name of Complainant Rishav Kumar
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered some food online from Harilal (Boring Road) Patna through Swiggy. They deliberately mixed some stale and sour smelling samosa and after eating my family members fell ill. I called the restaurant and they accepted that they mix some in online orders. They are deliberately risking the lives of people. Stale and sour smelling […]

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Business negligence by Zomato partner

Posted on by Consumer Court
Name of Complainant Sakshi
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was registered with zomato since November 2021 but from 7th july onwards my outlet is continuously showing offline to their platform.. Yesterday was sunday & Eid.. I could do some better orders agar mera outlet on hota infact they are not bother about dozens of mail & complaints sent by me Business negligence by […]

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Take double price of a 500 ml water

Posted on by Consumer Court
Name of Complainant Shubhankar Saha
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I live in Siliguri. I went to a cafe named Berlin Kaffeehaun at City Center, Siliguri, West Bengal, Pin- 734010. On 10.07.22, I have ordered a 500 ml mineral water bottle of kinley which has a rate of INR 10 shown in the neck of the bottle. But they charged me INR 21. When I […]

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Fake Uber Eat transaction

Posted on by Consumer Court
Name of Complainant Manju Bose
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Tried to submit online to Uber Eats several times did not go thru Showing on my BOA bank statement an amount of $72.09 Dt 7/03 – this was not me Need a refund from Uber Eats Fake Uber Eat transaction was last modified: July 11th, 2022 by Consumer Court

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No refund for excess payment

Posted on by Consumer Court
Name of Complainant Sai charan
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I stayed in kolkata holiday inn paid excess of 7000 chasing for excess amount from past 45 days did not receive it writing mail no. One answered No refund for excess payment was last modified: July 11th, 2022 by Consumer Court

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Stale food delivery by zomato

Posted on by Consumer Court
Name of Complainant Shweta Kaushik
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a thali worth rs 146 from zomoto(RP Foods). The paneer sabzi was stale and rice were tasting like a detergent soap. When I complaint to the customer support executive and asked to collect their food and give us either fresh food or refund, they asked to give only rs 58 refund and when […]

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I had to double pay for the same order

Posted on by Consumer Court
Name of Complainant Shubhanshu dubey
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Zomato the address was incorrect so I wanted to cancel the order just after ordering it to correct the address. I was successful in doing this but my whole amount was deducted later I went to collect the food from restaurant and the restaurant charged me another amount for the same […]

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Refund amount of ₹ 999 from oyo company

Posted on by Consumer Court
Name of Complainant Vikesh
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked room in oyo on 2nd july 2022 , I paid ₹ 555 by using online (google pay) but i didn’t receive any confirmation of my payment . i make call to your customer care and spoken with your executive I explained my concern and he replied that payment are still showing pending in […]

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