Complaints Regarding Hotels & Restaurants

Refund of amount

Posted on by Consumer Court
Name of Complainant Shruti
Date of ComplaintDecember 26, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, Order I’d:4565008338 Yesterday we have cancelled the order from Donne biryani restaurant due to heavy rain order was delayed hence we have cancelled .same was communicated to the Zomato they are telling that they can’t refund the amount. As a customer i have not received the food also I lost my money. I […]

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Rude and disrespectful staff

Posted on by Consumer Court
Name of Complainant Varun
Date of ComplaintDecember 24, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Worst experience , please for God sake dnt go. They take advance payments for bookings ,which the dnt return nor adjust at the time of booking. They have very rude staff and disrespectful staff. Totally opposite as shown in Google profile. They dnt have the below mentioned things- 1)no cleanliness 2) No Water heater 3) […]

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Fraud Payment on Zomato using Simpl Pay Later

Posted on by Consumer Court
Name of Complainant Mallikarjun Patil
Date of ComplaintDecember 22, 2022
Name(s) of companies complained against , , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

According to Simpl Pay someone used Simpl Pay on Zomato on Nov 20 using my phone no. which I am not aware of this and also not shared any OTP or consent. Now Simpl is asking for some Rs 1792.7/- for the services which I never used. Please look into this. Also see the attached […]

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Cancelled order and not refunding

Posted on by Consumer Court
Name of Complainant Mohit
Date of ComplaintDecember 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Mein mera dost ke liye Zomato se chicken fantastic mini burger ek restaurant se order kiya tha. Bohot der wait karne k baad Zomato app pe msg aya ki order cancelled kyu ki un logo ne bohot baar call liya lekin hum log ne call received nahi kiya sach toh ye hai ki unlogo ke […]

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Zomato delivered wrong item but refusing to provide refund

Posted on by Consumer Court
Name of Complainant Suman
Date of ComplaintDecember 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered thepla from a restaurant on Zomato but I received rotis instead. Since I do not eat rotis, I asked them for refund but they just told me that are sorry for the inconvenience but they cannot provide any refund. Zomato delivered wrong item but refusing to provide refund was last modified: December […]

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Cockroach found in food ordered from Chilika dhaba (Marathalli)

Posted on by Consumer Court
Name of Complainant Jitendra Kumar Mishra
Date of ComplaintDecember 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato Order No :4552698280 Cockroach found in food received from chilika Dhaba . I ordered 1 plate of two fishes from chilika Dhaba restaurant . Please check this hotel and if possible ban this hotel . Cockroach found in food ordered from Chilika dhaba (Marathalli) was last modified: December 20th, 2022 by Consumer Court

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buy triple chicken feast pizza from pizza hut for 426 very small in size , 5 piece small soasage , no cheese , only bun

Posted on by Consumer Court
Name of Complainant Raiza farzana mr
Date of ComplaintDecember 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

buy triple chicken feast pizza from pizza hut for 426 very small in size , 5 piece small soasage , no cheese , only bun , highly disappointed buy triple chicken feast pizza from pizza hut for 426 very small in size , 5 piece small soasage , no cheese , only bun was last […]

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Zomato refund

Posted on by Consumer Court
Name of Complainant Udaya Bhasker
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered an item twice bymistake in zomato and called their coustomer support and said to cancel 1 item and they cancelled 1 and said that they will refund my amount in 1 day but I didn’t received after 3 days I texted with them and they said again that they will refund in […]

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Refund is given in Oyo wallet instead of bank account or UPI Id.

Posted on by Consumer Court
Name of Complainant Prabjot Singh
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

It is the law that every company has to pay with the same method from which they get the payment. When I canceled the booking, Oyo people refunded in Oyo wallet which is no use because even if i will try booking hotels from the wallet money, hotels will decline to take payment from my […]

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Cockroach found in the Soup

Posted on by Consumer Court
Name of Complainant Pramod Warvatkar
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Non veg Hot and Sour Soup. After consuming the half of the soup I found cockroach in the soup. I called the waiter and show him the cockroach. I told him to call the manager. The Manager was refusing to come initially. The excuses was given that nobody at the bill counter so […]

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