Complaints Regarding Hotels & Restaurants

Incorrect food order deliver

Posted on by Consumer Court
Name of Complainant Ganesh
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I place food order on zomato with restaurant listed on zomato platform. But they deliver incorrect order and when I request for the refund the generate partial amount coupon code which I suppose to use on their platform within limited time period. My issue here is they have not generated full refund and I want […]

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Hotel in saharanpur without licence

Posted on by Consumer Court
Name of Complainant Rajesh
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Arnima bhawan/ The Quintessence Hotel located in shakumbhari devi , behat road saharanpur.left side of zilla panchayat gate. This hotel has no license ? No resturant No fire extinguisher No fire licence Rats in their kitchen Teenagers couple gets room in this hotel Owner charge 5 star hotel rate That is too much. Owner Name […]

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Food not delivered

Posted on by Consumer Court
Name of Complainant Chetan
Date of ComplaintFebruary 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on 11 feb at 9:24pm,and at 10 pm delivery boy called me and said i am at your location but he was on other location so i requested him to come to me( home), he denied. Then i called customer service they are telling me thay you are at wrong place. They […]

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Agoda and Hotel Fraud

Posted on by Consumer Court
Name of Complainant Usman Amjad
Date of ComplaintFebruary 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

filing a Complaint of usmanamjad16@gmail.com Booking ID: 886997169 I’ve booked Standard Double Room but the property allocated me a different room which is dirty and very small I asked the hotel manager and showed them the room pictures but their response was very arrogant and the Hotel is not compensating me. Please look into this […]

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Domino’s pizza

Posted on by Consumer Court
Name of Complainant Amer bin maqusood
Date of ComplaintFebruary 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order a pizza on on 9th of feb 2023 @4:51 pm from domino’s and it came after 50 mins and the order was under “30 mins delivery guarantee” and when I asked for rewards because the order was 20 mins late they say that we will call you in 10 mins or in 5 […]

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holiday package provided

Posted on by Consumer Court
Name of Complainant chinmayee patro
Date of ComplaintFebruary 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Employee of Royals Club International ( A Unit of Royals Timeshare India Limited ) sold holiday package to me and taken 55000 from us. Later no service and no proper response from them. phone numbers dibyendu chatterjee- 7003096626 rishi dubey – 98171769062 vikram rathor – 8595718832 royal numbers – 0120 4127277 and 18001236323 email id […]

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Domino’s pizza restaurants not providing refund

Posted on by Consumer Court
Name of Complainant S Muralidhar
Date of ComplaintFebruary 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food and Payment is made successful through online payment after cancelling due to late delivery refund is not provided, they are just giving a ring and sending email which has you are not able to reach kindly provide alternate number, and it keeps on repeating rather than providing refund. Staff behavior is rude Ordered […]

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Unable to cancel membership.

Posted on by Consumer Court
Name of Complainant Ishaq baba
Date of ComplaintFebruary 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I purchased the membership of royal club international few days ago, but going through the services provided by them are not upto what they have promised. I recently called them, and they told me that you can’t cancel the membership and the membership is non refundable. So, i want my hard earned money back. Unable […]

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Extra funds collected by the delivery agent

Posted on by Consumer Court
Name of Complainant Shamim Bano
Date of ComplaintFebruary 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had ordered on 05/02/23. Order number 464791891635700 from vijayalakshmi veg. The billing amount was Rs360/ The delivery agent Chowdappa also took an extra RS 500/ and zipped off.We were unable to contact him. Repeated complaints has not helped. We want the extra RS 500/to be refunded back to me. Is Honesty not a virtue […]

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