Complaints Regarding Hotels & Restaurants

Restaurant is charging extra packing charges on swiggy

Name of Complainant Vasavi
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I wanted to order brownies from BAKINGO restaurant on swiggy. They are charging 48 rupees extra as the packing charges. Restaurant is charging extra packing charges on swiggy was last modified: April 1st, 2023 by Consumer Court

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Zomato not refunding amount

Name of Complainant Saloni D.
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake from Cake Walkers , fort through Zomato which was defective and destructive. I shared the image on the mail and got a reply of Zomato to get a refund of Rs. 566 which is never received till date. Zomato not refunding amount was last modified: April 1st, 2023 by Consumer Court

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Refund denied against worst service from Agoda and Hotel Atithi Inn Hyderabad

Name of Complainant Prashanth AS
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had Booked a hotel through Agoda India which is a Hotel Booking service. Booked Hotel was Athithi Inn Hyderabad. Upon check in there was no issues observed but at night I was sleepless because of the presence of lot of bedbugs and cockroaches which were everywhere (Images attached). Upon complaining to Hotel Authorities I […]

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Received wrong food

Name of Complainant Priyranjan kumar
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order I’d:- 4772532570 I had ordered food from zomato and restaurant name was EATFit. There were three food item , in which one food item received wrongly. So then I explained the same thing to Zomato customer executive and requested for either replace my order or refund my amount. Then they denied saying that restaurant […]

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Pizza hut is charging for ‘ Restaurant packaging ‘

Name of Complainant Amar Tyagi
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m ordering food through swiggy and found that pizza hut is taking restaurant packaging charges from us Pizza hut is charging for ‘ Restaurant packaging ‘ was last modified: April 1st, 2023 by Consumer Court

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Missing item refund

Name of Complainant MK
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 5 food items from swiggy but 1 item was missing.I raised complaint immediately but I was assured that my missing item will be delievered soon.But I have not received anything nor any refund is issued. Missing item refund was last modified: March 30th, 2023 by Consumer Court

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Incorrect item delivered

Name of Complainant Prateek Srivastava
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This may be a very basic miss but has increased a lot in the recent time where the online food delivery apps are becoming negligent in getting the orders fulfilled and simply replying to the consumer complains with a generic response stating that you can rate the restaurant if an item is missing or incorrect. […]

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Different order received from swiggy and not provide billl

Name of Complainant Pratik H Patil
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order chess Ball and he delivers to me Veg manchurian. And the delivery boy not pickup the phone and his name is Arun Kumar mourya +918069673035 no of that delivery boy Different order received from swiggy and not provide billl was last modified: March 30th, 2023 by Consumer Court

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