Name of Complainant	NIKHIL PAI
Date of Complaint	January 11, 2019
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have been genuinely tired of chasing Vodafone collections (telecalling) executives to deactivate my number & reversing my charges billed to my postpaid connections services of which have never been used.  My Relationship Number : 114931740 (I don’t even recollect the mobile number)

I have never used your Vodafone services, as right from Day 1 of activation there was poor network for use of DATA at my residence. The connection was primarily taken for DATA use but was of no help.

Around August / September 2018 – I was first contacted by a collections officer asking for making the payment & assured me of taking note of my concern on NO USAGE & DISCONNECTION .She had also requested me to make the payment outstanding so as to take the complaint for disconnection. Even after making the payment , I have been receiving continuous bills & am harassed by reminder calls.

Due to my busy work schedule & constant travelling, I am unable to visit your Vodafone store nor getting any assistance in resolving my complaint

I have been a victim now of false commitment/s from your telecallers, collection callers & am in no state to make any more bill payments as the services have never been used

I have also updated my complaint on WRITE TO US option on your website but to add to my agony this has also gone to deaf ears . Solicit your support in closing this matter & reversal of my charges billed

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