| Name of Complainant | |
| Date of Complaint | July 22, 2023 |
| Name(s) of companies complained against | Agoda |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made a booking at a specific hotel using agoda. The payment for the booking was rs 2162. When I tried to check in at the hotel they denied check in saying that the price I paid via agoda is not what they would charge and denied my check in. And I tried contact agoda regarding this issue there was no proper response which intern left me stranded and had to book in at another hotel. It took nearly 3+ hours leaving me stranded before they could hear me out. After talking so much with them they gave a refund with 10% in agoda cash as a compensation. Which is not at all a compensation for what they put me through
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