Amount paid for a product but the product placement has not been confirmed and refund has not been made

Name of Complainant Shibin K F
Date of ComplaintOctober 14, 2018
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shibin K F:

I ordered for a book titled “Freedom at midnight” on flipkart. The amount of the product Rupees 314 has been paid via phonepay as flipkar has assured 10% of cash back for purchases through phonepay. But I did not get any product placement confirmation message from the flipakart.When I contacted them multiple times they told me to wait for 24 hours to resolve the issue. I contacted them again after 24 hours then they told me to wait for 8 working days as there is technichal error happened on the part of Bank. I do not know where my money has gone. I need my cash back.

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Amount paid for a product but the product placement has not been confirmed and refund has not been made

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