| Name of Complainant | |
| Date of Complaint | March 3, 2023 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have order Havells 1200mm Glaze BLDC Ceiling Fan (White) worth Rs.2499 on 17-02-2023 and it was suppose to deliver on 01-03-2023. I got a call from Delivery courier person Mr.Rajkumar singh from Mobile-8738926858 on 28-02-2023 around 08.00AM that he will come to deliver the item on 1st of march. Then next day I called him but he did not pick the call whole day. In between I already informed the same thing to the amazon by call on customer on 28th Feb 23.
On 02-03-2023 I saw that order status has been changed as” returning to the seller” then again I called but in Amazon customer care -they said kindly wait till 4rth of march 23 we will deliver the item.
Again I twitted to amazon for the order delivery they blindly denied for the delivery that you have rescheduled 3 times hence order could not deliver to you.
I said amazon that this fake remarks you have that I have rescheduled delivery even I am changing for the urgent delivery.
I have checked delhivery courier remarks that “Shipment cancelled as per merchant’s instructions”
Now the seller has increased the product from Rs.2499 to Rs.2899 that’s why he has recalled the item.
So my request is that why should I pay extra Rs.400 for the same product even I was harassed time waste till 15 days from the order place.
Please fine on seller and Amazon the time waste and harassment and provide me the product in Rs2499 As soon as possible.
Amazon Order id-171-8488973-7007511
Delhivery tracking id -RACKING ID
13371078682441
