Amazon not giving option for monthly renewal and wants us to update the CC/Debit card and not agreeing for other modes

Name of Complainant Govardhan A
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Govardhan A:

HI .

I am an Amazon User and when I tried to take the monthly Amazon Prime package, it is mandatory for us to key in our CC/Debit card to take the monthly payment…why this is forcing a customer to take annual package.. The ANnual package is available for other payment modes… Amazon is forcing users to take the package for a longer package.

Image Uploaded by Govardhan A:

Amazon not giving option for monthly renewal and wants us to update the CC/Debit card and not agreeing for other modes

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