Amazon.in Cheating their Consumers-Reg.

Name of Complainant D.SundarChand
Date of ComplaintApril 17, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by D.SundarChand:

Amazon.in-Cheating their consumers

I have purchased a laptop adaptor from Amazon.in on 17/11/2018. Invoice attached with one year warranty period. The Adaptor received from Amazon.in is defective and sent to service. I have received the defective Adaptor same without any service. I have paid Courier service charges Rs.80/- on 18/2/2019 through Professional couriers. Till today I have not yet received exchange/service/replacement from Amazon.in. Every time they asking me to send the details once again, but not yet received any positive result from Amazon.in till today. Already 6 months passed. Remaining warranty period is 6 months only. They are reluctant to do any thing. Every time they are sending irrevelant messages like please be patience. How long it is they don’t know. I have vexed with Amazon.in. I don’t want to pay further single paisa to Amazon.in. I have lost Rs.5,00,000/- from my consultancy services due to their irresponsibility. I don’t have any muscle power, money power, political power.

So many times sent emails to amazon.in customer care but nothing happened and no response till today.

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