Against Zomato for not delievring the complete order and when asked for refund, getting rude. harassment caused due to incompetency of Zomato

Name of Complainant Jaspreet Singh Puri
Date of ComplaintJuly 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Jaspreet Singh Puri:

  • hi we ordered food from zomato order id 1311151005. Food was ordered for 3 people, however the food that was delievered was incomplete and not sufficient to feed all 3. Called up customer care and asked them either to have the complete order delievered or take the order back and refund the money back. They refused to take order back and i was told that i would be getting my full money refunded. I was told to send email regarding the same,  however till date i haven’t got any response and only 50 rs were refunded. I had to order the food again from different Vendor.

Please help in getting the compensation for that as i would not like to have these guys harrass consumers like this

Image Uploaded by Jaspreet Singh Puri:

Against Zomato for not delievring the complete order and when asked for refund, getting rude. harassment caused due to incompetency of Zomato

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