Activation of IR Services and Related Billing Issue

Name of Complainant Abhishek Sorakhe
Date of ComplaintMay 31, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Sorakhe:

Below mentioned compliant has been put upto Vodafone but the issue is still not resolved.
Kindly look into the same.
It is to bring to your notice that i am having a Vodafone Postpaid No 9545946363.
I had put up a request for activation of International Roaming on 15th April thru Customer Care at around 1400 hrs for 10 days IR pack at 3999/-.
message was received that  the same was activated but the service after going to abroad where not there and troubles were faced during the travel from Vodafone Services.
now even after coming back to india the Vodafone services are not active n i m facing the trouble.
on checking it is seen that an outstanding of approx  19000/- is reflected in the bills, where as the same is not justified with regards to the usage on IR.
kindly check the records and correct the bills and resume the services of Vodafone Phone No 9545946363.
Docket no for Complaints are
4-30930364406
4-30968787180
Issue not resolved n services on my mobile no has been stopped. Solve at earliest

Image Uploaded by Abhishek Sorakhe:

Activation of IR Services and Related Billing Issue

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