About refund of courier charges

Name of Complainant ANANDA ROY
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ANANDA ROY:

I was perches a 43″ Hisense Android tv dt.24 of September product delivered from amazon.in when the product is installed we’d facing some problem on tv black spot on centre point I call the Amazon c care he told send me the screen shot on tv  & technician job sheet I send boath of them attached by Amazon link,  After he told me don’t worry sir we are pickup the product within 2 working days but he did not pick up the product I call after  2 working days he told me please wait sir 4 days passed but don’t pickup the product then I call again cc I want to talk senior transfer the call senior department senior told me the product Self return I really shoked after 6 days passed I told him cc  missguided me last 6 days what can I do sir now he told me please send the product via courier I send the product he told me your full amount of product and courier charges will be refund when we are received the product product reached the Amazon on dt,12.10.20. *product amount refunded* But Courier charges not refunded yet now . I send the blue dart courier charges slip … Amazon.cc told me wait sir 24,hr or 48hr from dated 12.10.20.I still call cc  I Last call cc dt.28.10.20. Mr senior Onkar he promised & email send me your amount reflect whitheen 48hr but didn’t get my money yet now I think Amazon cc missguided me again….. please help us…. Thanku

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About refund of courier charges

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