PayTM Complaint: Malfunctioning of Online line Payment

Name of Complainant V Gangadharan
Date of ComplaintOctober 22, 2017
Name(s) of companies complained against ,
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by V Gangadharan:

Dear M/s.Paytm,

I have booked my bus ticket in through http://shreesahjanandtravels.com/ website for their bus from Ahmedabad(airport) to Adipur at 8:45pm on 20.10.2017 while in payment gateway after the bank login, the payment gateway page was blank means that no PNR created, no tickec issued but i got a message from bank that the amount was detected from the account,

Then i call the bus travel agency, they said that the amount was not created to their account and the amount will be created to my account by the gateway agent(Paytm), after that my urgency i have booked the same seats again by Makemytrip agent by another transaction, till now no message were not received from anyone regards money back, please see the below money transaction details

 

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
20 Oct 2017 7284312317-PAYTMINFINITYTRANSOF 172933886603 20 Oct 2017 1,006.00

Image Uploaded by V Gangadharan:

PayTM Complaint: Malfunctioning of Online line Payment

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