| Name of Complainant | |
| Date of Complaint | September 29, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered food from zomato in 29 September 2019 after some time when i checked my tracking order , it’s showing canceled, according to the zomato wallet called me but because of network issues i didn’t get any call and when i was calling his phone was ge busy. After some time i again called him and he said my order has been canceled call to the company for further support. Thrn I chat with the zomato executive he said because i don’t respond the call of zomato wallet that’s why your order has been canceled and the whole payment is converted into penalty . I don’t understand if the phone network was not working i haven’t received any call then how can be company canceled my order and change my amount into penalty
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