| Name of Complainant | |
| Date of Complaint | April 11, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I had ordered food from Zomato early this morning. When Zomato wallet tried to call me , which they say as their policy , i was in washroom. I called back in 5 minutes after his call but Zomato team cancelled my order till then saying it is their policy. I had already paid for this order , i dint get any refund and neither the food which i paid for and niw they are charging me cancellation charges, when i never cancelled. And there customer service have that much audacity to tell me that it is their policy , and you will not get your that food neither your money and also you will get same reply wherever you contact in Zomato.
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