Zomato Refund not reflected

Name of Complainant Yesha
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Yesha:

I was told that I will be receiving refund but neither I received a message nor have I received a refund. I have reached to executives multiple time but still haven’t received any refund. I made a payment through simpl app and when I raised a ticket with simpl they told me that Zomato has denied my refund. I even wrote an email to them but they told me the same thing that my refund has been initiated.

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