Name of Complainant | |
Date of Complaint | March 18, 2019 |
Name(s) of companies complained against | zomato |
Category of complaint | Hotels & Restaurants |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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My order no-1113002894
2nd order no-1574002413
3rd oder no-1086096751
My all order showed as payment fail-incomlete but later or -order accepted,money deducted and I received same orderĀ 3 times due to system problem of zomato.. I tried to call zomato but only zomato chat option available that also have more waiting time..i received my order at around 2100 hrs but still system was not updating same.
It’s real case of system failure from zomato,being a service provider zomato has to acknowledge the same ,and should initiate refund for my extra 2 order as a token of understanding of.
I wasted my Evening for taking follow up .
Kindly do the needful.
Image Uploaded by Jayesh shukla:![Zomato order platform](https://consumercomplaintscourt.com/wp-content/uploads/2015/12/no_uploaded.png)