Zomato order platform

Name of Complainant Jayesh shukla
Date of ComplaintMarch 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayesh shukla:

My order no-1113002894

2nd order no-1574002413

3rd oder no-1086096751

My all order showed as payment fail-incomlete but later or -order accepted,money deducted and I received same orderĀ  3 times due to system problem of zomato.. I tried to call zomato but only zomato chat option available that also have more waiting time..i received my order at around 2100 hrs but still system was not updating same.

It’s real case of system failure from zomato,being a service provider zomato has to acknowledge the same ,and should initiate refund for my extra 2 order as a token of understanding of.

I wasted my Evening for taking follow up .

Kindly do the needful.

Image Uploaded by Jayesh shukla:

Zomato order platform

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