Zomato Order No: 1412054868 is not delivered but app says delivered

Name of Complainant prem prakash
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by prem prakash:

Dear Team,

Order No: 1412054868 is not delivered yet. I made this order from zomato by around 09:27 PM and the same has committed to deliver by 10:10 PM. It is not delivered yet. I am not getting any response from the delivery boy (+91-7703926224) and from the zomato customer care.

I have paid through paytm payment (Rs. 127/-) method in advance.

zomato support is telling that delivery boy has delivered the order.

but order not received yet.. and the app says delivered…don’t know who is responsible and enjoying?

Image Uploaded by prem prakash:

Zomato Order No: 1412054868 is not delivered but app says delivered

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