Zomato Order amount not refunded, pathetic customer service

Name of Complainant nagnath dahale
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by nagnath dahale:

  • Hi,
    I have ordered from zomato , vendor accepted order then they rejected it due to my phone is not reachable , but I have d plenty of calls that time , n the delivery guy is also didn’t have common sense to knock the door and ask ,
    At this time I have to sleep with empty stomach , my money won’t be refunded for that, it’s my hard earned, extremely unfair,

    Excluding this I have tried customer support for 15 mins as its showing waiting time 1 mins it’s not responding till now ,
    It happened twice with me ,

    Kindly process refund for the order ,
    Order I’d: 1007988049

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Zomato Order amount not refunded, pathetic customer service

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