| Name of Complainant | |
| Date of Complaint | October 24, 2022 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered gift packs on rakshabandhan from ‘Zomato’.
The gift box were of very bad quality
I asked zomato to return the product and i will order something else for the amounts.
Zomato said they cant return but they will do a complete refund for the order.
Zomato said i will receive the refund in next billing cycle, i waited 1 month but I didn’t receive the refund
I raised a complaint that to Zomato that i haven’t revived the refund, they said they have initiated the refund again and again in the next billing cycle you will receive the refund.
I again waited another month but still not received anything.
Now i have mailed zomato many times on this, and after many emails they are replying that they won’t initiate the refund.
They are treating me as a fool.
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