Zomato – Nonveg instead of veg

Name of Complainant Venkatesh S Shegdar
Date of ComplaintMarch 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkatesh S Shegdar:

Hi Team,

I ordered the food from Zomato today 03-03-19 with order number 1120357115

I ordered Veg Biryani. “Potato Biryani in Kolkata Haji Biryani Style”

It was delived in 20 mins. and I started eating. I was near to finish, I saw a chicken piece in the biryani.

I called Restaurent, they told they prepared only non veg Biryani’s.

When I called Zomato, they admitted their mistake saying it was iss with our team, we have to mentioned as Non veg item..

and saying sorry for Inconvenience and all.

I dont know, how many peoples are suffering with this pathetic service from Zomato.

Request you to please look into this issue. and I want complain should be raised in Govt of India to check with Zomato.

Regards,
Venkatesh

Image Uploaded by Venkatesh S Shegdar:

Zomato – Nonveg instead of veg

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