| Name of Complainant | |
| Date of Complaint | May 9, 2022 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This order was placed today, and the projected delivery time was before 9 p.m. Because it was late, I contacted Customer Service, who assured me that it would arrive by 9 p.m. or he would cancel and refund my money. Well, it never arrived, so I cancelled it and have yet to receive a refund.
They provide a poor service. There appears to be a decent scam going on out here. There is currently no method to contact CS. I lost 480rs in an hour because the delivery person refused to come. This is not going to happen to me. Why should I be the one to pay the price if their delivery guy is late and refuses to come? Additionally, Cs executive who promised to refund but failed. I demand my money. They should be ashamed.
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