Zomato Food not delivered after charging

Name of Complainant Farhab
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Farhab:

I’ve ordered A meal in zomato on 19th August. I’ve paid the amount instantly only. I did not get the parcel that night and yet. I’ve raised a complaint through the customer chat option and they have said the amount lot will be refunded in 48 hrs. Today it’s 25th August and I did not get any refund or update from zomato. It’s not acceptable fooling the customer by taking their money. I need help from the court. None of any customers should be fooled this way.

Image Uploaded by Farhab:

Zomato Food not delivered after charging

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