| Name of Complainant | |
| Date of Complaint | June 25, 2023 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered food from Zomato and the order was picked up by the delivery executive.
However, after a while the app showed delivered and the food was not received by me. Upon contacting the delivery partner I was said that the food was delivered and they are helpless and cannot help further. They asked me to contact customer support and went unresponsive.
Upon contacting the customer support I was asked to reorder and they would provide a coupon. This is ridiculous since I need to wait for another hour.
The delivery partner was so irresponsible that they had no time to call the customer before delivering the order to someone else.
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