| Name of Complainant | |
| Date of Complaint | January 11, 2023 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have placed an order on the date of 10/01/2023 at 7.47 pm. The packaging of the product was really pathetic as the polly covers were already broken. The food was totally gone cold and the curry was already everywhere in polythene the package delivered by the delivery guy was taken care in a bad way. Tried to speak to the customer care and had a 5-10 minutes chat with the Zomato chat customer care and didn’t get any resolution as they were just unprofessional with their responses. I tried reaching them again and again but there was no response from them and then i had no option rather to write this complain. I have even shared all the images of the package and food inside the polythene but still there was no satisfactory response from the customer care. They just spoiled my money, my hunger, my food, wasted my time . As i ordered that food for my friends who just had a wish to have paneer and brinjal after a long time and this was the experience that i had on this special day.
ZOMATO JUST GAVE ME A WORST EXPERIENCE OF MY LIFE
Here is the order number: 4601109635
