| Name of Complainant | |
| Date of Complaint | October 3, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I placed an online order with advance payment online. I did not receive my order. When I asked for the refund on chat support they said they cannot refund and sympathize me for the bad experience. This is a frustrating and unethical experience. If they ask a customer full address while placing the order why they can not read it. Also, I could not call a delivery boy since his phone was continuously busy. I need my money back and an apology from zomato. There support sucks and also they are very careless about their services. it is like a trap they do not let us reach to the delivery boy and once he acknowledges he reached to the wrong address you can not do anything.
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