Zomato delivery – Missing items and no refund also

Name of Complainant Meghana Hiremath
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Meghana Hiremath:

I had ordered for food from zomato on September 2nd, 2019. 2 items were missing in that order. When asked to the delivery boy, he told to contact zomato customer care. And he asked for phone and rated his service as 5 star. Then I contacted the customer care. I have attached the screenshot of that. I asked to deliver the missing items. They told it’s not possible. Mail us and we will refund. When I mailed them, they are closing the issue saying items were delivered. I didn’t get the items and also no refund.

Image Uploaded by Meghana Hiremath:

Zomato delivery – Missing items and no refund also

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